Quality Compliance Lead

Job summary

Please note, this is a fixed term 6 month secondment opportunity. As Quality Compliance Lead, you will help ensure that quality, good governance and regulatory compliance remain central to the way we work. You will support teams across the Trust, lead preparations for CQC activity, coordinate assurance evidence, oversee local risks and help colleagues respond effectively when gaps or improvement opportunities are identified.

You will be encouraged to bring ideas, challenge constructively and help shape how we approach quality compliance across the organisation. We are looking for someone who wants to work collaboratively, share learning and make practical and sustainable improvements.

You will have the opportunity to work across a wide range of services and with colleagues at every level, giving you broad exposure and the ability to make a visible contribution to the quality agenda. The teams approach reflects the Trusts values , which are caring, respect and teamwork.You will join a supportive and collaborative team where your expertise, judgement and ideas will be valued.

This is an opportunity to influence quality at organisational level, work directly with clinical, operational and corporate leaders, and help create lasting improvements for patients and staff. We are looking for someone who will bring integrity, constructive challenge and a shared commitment to excellence, learning and continuous improvement.

Main duties of the job

The Quality Compliance Lead will play a pivotal role in ensuring the London Ambulance Service maintains high standards of quality, governance and regulatory compliance. Working closely with the Head of Quality Compliance and Intelligence, the post holder will lead and coordinate the Trust's approach to CQC readiness, compliance monitoring and assurance.

Key responsibilities include: Leading the delivery of regulatory compliance activities and supporting the Trust's preparedness for CQC inspections. Coordinating quality assurance programmes, self-assessments and mock inspections to identify and address gaps in assurance. Analysing quality, compliance and performance information to provide senior leaders with clear insight, assurance and recommendations for improvement.

Developing high-quality reports, presentations and briefings for executive and senior leadership audiences. Managing and overseeing risk registers, ensuring risks are identified, reviewed and mitigated effectively. Supporting teams across the Trust to embed a culture of continuous improvement, learning and regulatory excellence.

Acting as a subject matter expert on quality governance, compliance and regulatory requirements, influencing improvement initiatives across operational, clinical and corporate services. Deputising for the Head of Quality Compliance and Intelligence when required and contributing to the strategic development of the Trust's quality agenda.

About us

Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on: Our care delivering outstanding emergency and urgent care whenever and wherever needed. Our organisation being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for. Our London using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Job responsibilities

Please see the full job description for responsibilities Key Result Areas & Performance Indicators Supporting the Head of Quality Intelligence and Compliance with the adherence and evidence of adherence to regulations and standards established under applicable health and social care legislation and the current Care Quality Commission regulatory and assessment framework.

Lead on the preparation of high-quality reports, presentations and briefings to be shared with a range of audiences highlighting gaps in assurance and promoting best practice.

Manage sector / service risk register, monitoring and recommending new risks for review; liaising with local management teams, other departments, and Trust Risk Manager; to ensure regular reviews and updates of existing risks, in accordance with the Trust risk review schedule / risk management policy. Strategy Interpret national and local guidelines and policies and make recommendations to Trust Managers.

Identify opportunities to improve the efficiency and effectiveness of compliance systems and processes. Quality Care & Governance Analyse and triangulate complex, incomplete and potentially conflicting quantitative and qualitative information from audits, incidents, risks, complaints, operational performance and regulatory sources.

Exercise judgement to determine the level of compliance and assurance, identify underlying themes and risks, and recommend proportionate action where no single course of action is evident. Maintaining up to date knowledge of national and local legislations and regulations across their field of expertise. Supporting functional areas to deliver strategic and regulatory requirements.

Person Specification

Qualifications, Accreditations,

Education · Essential

Educated to Masters degree level in a relevant subject, or possessing an equivalent professional qualification and/or substantial demonstrable experience in a comparable senior role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .