Road Logistics Customer Service Specialist

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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Challenge your talent and come onboard to live an extraordinary experience. Are you ready to ignite the future of logistics together? You will execute first class services (e.g. transport management and requests & deviation management) according to joint and contractual agreements made with the customer. The role will be performed in Kegworth.You will learn in depth about the role, services and processes through involvement and performing system testing and work instructions creation.

<![CDATA[Analista de Demurrage & Detention Júnior

It' s more than a job< strong>

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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O Analista será responsável pelo acompanhamento de processos de Demurrage & Detention em operações de importação e exportação, monitorando prazos, custos e liberações junto a armadores, portos e terminais.

How you create impact

• Acompanhar e controlar os prazos de permanência de contêineres em processos de importação e exportação;
• Realizar o monitoramento de cobranças relacionadas a demurrage e detention;
• Atuar junto a armadores, portos e terminais para garantir a liberação de cargas e contêineres;
• Analisar pendências operacionais que possam gerar custos adicionais;
• Apoiar o processo de pagamento e conferência de cobranças de fornecedores;
• Manter contato com áreas internas, clientes e parceiros para acompanhamento das operações marítimas;
• Elaborar controles e relatórios referentes aos custos e indicadores da operação.

What we would like you to bring

• Ensino superior completo ou cursando em Comércio Exterior, Relações Internacionais, Logística ou áreas correlatas;
• Experiência em operações marítimas de importação e exportação;
• Conhecimento em processos de Demurrage & Detention, incluindo controle de free time e cobrança de armazenagem;
• Inglês intermediário.

What's in it for you

Na Kuehne+Nagel, uma carreira é mais do que você imagina — é uma oportunidade de crescer, contribuir e causar impacto. Cultivamos um ambiente de trabalho inclusivo e acolhedor, onde cada colaborador é valorizado, empoderado e inspirado a alcançar todo o seu potencial.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.