Senior Oracle Engineer

Great journeys start with great people

Here at LNER, we're shaping the future of rail on one of the UK's most iconic routes. From our high-speed Azuma fleet, redefining long-distance travel, to our next generation of trains, Serenza, this is a moment of real transformation for LNER. We're investing in cutting-edge technology, sustainability, and most importantly our people, to deliver outstanding experiences for our customers. There has never been a more exciting time to grow your career with LNER!

So, what exactly does our IT Senior Oracle Engineer do?

As our IT Senior Oracle Engineer, you'll be the technical lead for our Oracle cloud environment and wider business-critical platforms. You'll ensure our cloud services remain secure, resilient, performant and aligned to business needs, while driving continuous improvement and innovation across our technology landscape.

You'll work closely with colleagues across IT and the wider business, providing specialist expertise, leading technical delivery and helping shape solutions that make a real difference.

You'll also be involved in;

• Making smart recommendations on how to improve the effectiveness, efficiency and delivery of IT services through the use of technology and technical methods and methodologies.
• Recognising opportunities for business change, communicating these to appropriate stakeholders.
• Providing deep specialist IT consultancy, guidance and support to the business.
• Ensuring IT requirements are met and service quality maintained when introducing new services.
• Leading technical consultancy assignments which involve specialists from various disciplines, and taking responsibility for the quality, timely delivery and appropriateness of the team's recommendations.
• Leading and participating in the development of and/or review of standards, documentation and methods of working in the relevant area of expertise.
• Leading the technical activity (design, build, testing) in a significant or complex project or portfolio of projects.
• Assisting others in resolving complex technical problems and investigating the root cause of problems and recommending smart (specific, measurable, achievable, realistic, and timely) solutions.
• Liaising closely with service partners and suppliers.
• Delivering a highly efficient, effective and available platform infrastructure to the business according to agreed business requirements and service levels within specialist area of expertise.
• Defining and managing the technical environment, products, process and standards within specialist area of expertise, including contingency planning and Service Continuity strategy.
• Analysing complex technical situations in order to derive appropriate solutions and providing high-level technical consultancy to the IT team and directly to the business.
• Understanding and using IT policies and processes, contributing to their development and introduction when appropriate.
• Participating in an on-call rota to support priority infrastructure incidents outside of core business hours.

What you'll need

You'll be an experienced cloud infrastructure professional with a passion for technology, a collaborative approach and a desire to make things better for colleagues and customers alike.

You'll have

• A degree in Information Technology or equivalent relevant experience.
• Proven experience in Cloud System Administration with a strong focus on Oracle Fusion cloud systems OCI and OIC.
• Knowledge of Microsoft Office 365, Microsoft Exchange, and Microsoft Windows
• Proficiency in managing cloud-based platforms such as ServiceNow, Salesforce, and Atlassian.
• Relevant certifications in Oracle Cloud Infrastructure or Oracle Fusion Cloud services.
• Familiarity with Amazon Web Services and Microsoft Azure.
• Experience with Backup Lifecycle Management, with Veeam experience.
• Linux administration experience (desirable).

You'll enjoy

• Free travel on LNER, plus 75% off other companies' tickets (for you and your dependents).
• Discounted international train tickets (after one year's service).
• 50% discount on LNER tickets for friends and family.
• Generous pension scheme.
• Annual cycle to work schemes/electric vehicle scheme.
• Discount, savings and cashback scheme from top retailers.
• Health and wellbeing schemes and discounts.
• A host of training opportunities to help further your career.
• Rewards and awards to recognise when you shine.

Life at LNER

We're on a mission to become the UK's most loved, forward-thinking, and responsible train operating company in the UK. This means making a real difference by doing the right thing for our customers, our people, and the communities and destinations we serve. Together, we're shaping the future of rail travel through our passion, our innovation, and our extraordinary people. Our people are at the heart of everything we do. We're committed to creating an inclusive and engaged culture that supports everyone at every stage of their journey. This means that when you're with LNER, you can truly be yourself—and it's why so many of our colleagues choose to stay and grow with us.

• Diversity and inclusion – We are passionate about building a diverse and inclusive workforce that reflects the communities we serve. We actively create opportunities to inspire and attract diverse talent to join LNER. We are committed to supporting all candidates, so if you require any adjustments or assistance at any stage of the recruitment process, please let us know.
• Developing our people – We're creating a learning culture that enables our people to be the best they can be. We support development and career journeys with the right tools and resources, aligned to our people priorities: readiness for Great British Rail, the future world of work and strong, people focused leadership that delivers for our people, customers, and business.
• Health and wellbeing - To create a culture where our people can perform at their best, the physical health and mental wellbeing of our people is of paramount importance to us.