Senior Pension Administrator - Scheme Events

Aptia are seeking experienced Pension Administrators to join our growing team and play a key role in delivering exceptional service to clients, trustees and pension scheme members.

This is an excellent opportunity for someone with strong defined benefit pensions experience who enjoys solving complex challenges, influencing outcomes and mentoring colleagues while continuing to develop their own expertise.

What you'll be doing

You'll take ownership of a portfolio of complex scheme events work, ensuring projects are delivered accurately, on time and in line with regulatory requirements.

Key responsibilities include

• Managing the end-to-end delivery of scheme events, including pension increases, renewals, calculations and valuation support.

• Handling complex client and member queries and escalations with professionalism and accuracy.

• Working closely with trustees, actuaries and internal stakeholders to deliver outstanding client outcomes.

• Identifying opportunities to improve quality, efficiency and client experience.

• Supporting improvement initiatives and special projects.

• Providing guidance and mentoring to colleagues across the team.

What we're looking for

We're interested in hearing from candidates who can demonstrate

• Experience within pensions administration, ideally working on DB pension schemes.

• Strong technical knowledge of scheme events and pension legislation.

• Confidence managing complex calculations, client requirements and regulatory considerations.

• Ability to manage multiple projects through strong work planning and management.

• Excellent stakeholder management and relationship-building skills.

• A proactive approach to problem solving and continuous improvement.

• The ability to support and coach less experienced team members.
• Professional pensions qualifications, such as PMI APE or PMI CPE, would be advantageous