Senior Product Specialist - Expat opportunity, Vitality Asia

Team – Vitality Asia 

Working Pattern - Full-time in the Vitality Hong Kong or Shanghai office. 40 hours per week.

Salary and Benefits: Competitive salary and benefits, regionally specific

Top 3 skills needed for this role

• Proven Regional Product Strategy
• Established Partner Market Leadership
• Advanced Product Performance Expertise

What This Role is All About

Ready for your next adventure? We're excited to announce a unique internal career opportunity within Vitality Asia. This expatriate role offers the chance to broaden your international experience, work alongside diverse teams across the region, experience a new culture, and play a key role in shaping the future growth of the Vitality business across Asia.

We’re looking for a Senior Product Specialist to advance and optimise the Vitality programme and product proposition across Vitality Asia’s partner insurance markets.

Acting as the primary market-facing product contact, this role will connect market priorities, customer insight and product performance data with Vitality’s global capabilities to identify and deliver high-value opportunities that improve member outcomes, engagement and customer experience.

Working across partner markets and multidisciplinary global teams, the role will shape the regional product roadmap, lead evidence-based prioritisation and guide initiatives from discovery through to launch and benefits realisation. It will balance local market needs with regulatory requirements, global product integrity, platform scalability and measurable business outcomes.

Key Actions

• Own and maintain product roadmaps for assigned partner markets, aligning customer needs, market objectives and commercial priorities with the global Vitality product strategy
• Translate strategic opportunities into a prioritised portfolio of product initiatives and investments, leading roadmap discussions and enabling clear decisions across multiple markets and functions
• Lead structured product discovery to identify and validate customer, member, partner and business problems before investment decisions are made
• Combine market feedback, behavioural data, customer insight and emerging trends to develop evidence-based product recommendations and support strategic decision-making
• Guide products and enhancements through the full lifecycle, from opportunity identification and solution definition through to launch, performance evaluation and benefits realisation
• Define product performance indicators and success measures, using adoption, engagement, retention, experimentation and business outcome data to improve performance across markets
• Build trusted relationships with partner insurers and key market stakeholders, facilitating product forums, roadmap discussions and strategic workshops that create alignment and momentum
• Represent the priorities of Vitality Asia’s partner markets within global product planning while protecting product integrity, scalability and the effective reuse of existing capabilities
• Deliver through influence across product, design, technology, engineering, actuarial, clinical, operations, data and delivery teams to resolve complex issues and achieve shared outcomes
• Identify responsible opportunities to use data, advanced analytics, artificial intelligence and emerging technologies to strengthen personalisation, customer experience, product effectiveness and operational efficiency

What do you need to thrive?

• Significant experience in business analysis, consulting or product development
• Experience working with Discovery and Vitality’s Global Partners
• Strong understanding of the Vitality programme and its application across partner insurance markets
• Formal tertiary degree or higher qualification
• Strong relationship-building skills with the ability to establish trust and credibility with internal and external stakeholders
• Excellent written, visual and verbal communication skills across technical and non-technical audiences
• Ability to combine strategic thinking with detailed product definition and articulate complex problems clearly
• Strong analytical judgement with the ability to objectively prioritise competing opportunities, risks and requirements
• Experience managing multiple initiatives in a fast-paced, results-driven and highly matrixed international environment
• Self-motivated and outcomes-focused approach with the flexibility to support partner and client needs beyond defined responsibilities

We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.

Plus, you'll be joining over 42 million lives impacted by our unique health insurance and healthy living program - giving you full access to experience our products first-hand.

Vitality Asia

Vitality Asia is the key driver of Vitality’s partnerships and strategic initiatives across the Asia-Pacific region. We oversee the full spectrum of Vitality’s relationships with partners in the region (excluding Sumitomo), leveraging our health and wellness assets to advance Shared Value across business and partners in the region.

With a dedicated team based in Shanghai, Hong Kong, London and Johannesburg, we provide on-the-ground support in Asia, working closely with our partners to develop tailored solutions that drive business growth, customer engagement, and improved health outcomes.

Vitality China

Within Vitality Asia, it is the Vitality China team that oversees our investment in Ping An Health Insurance (PAHI), strengthening engagement with Ping An Group, and leading other China-focused initiatives. The Vitality China team helps PAHI build capabilities in risk management, data & actuarial science, and health & wellness, by leveraging Vitality’s expertise and capabilities.

Roles in the Vitality Asia team tend to be dynamic, so you should be comfortable with being pragmatic and flexible about doing whatever work is required to deliver genuine and lasting value to the business.

Vitality Hong Kong

Within Vitality Asia, the AIA Vitality and Amplify Health team manages the AIA Vitality partnership across 11 AIA markets, delivering the Vitality program and advancing health and wellness solutions across the region through utilizing our assets and expertise in Shared Value product design, data, actuarial, rewards partnerships, tech, distribution. The team also overseas our investment in Amplify Health, a joint venture between AIA Group and Discovery founded in early 2022. Amplify Health deploys health tech and integrated health solutions for the South-East Asian market (excluding China), to AIA health insurance companies and other third-party clients.  

Diversity & Inclusion

At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.

Ready to find out if we’re the right fit for you? We can’t wait.

If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.