Senior Service Designer

£50,000-£54,000 per annum (depending on experience) The role Energy Saving Trust is looking for an experienced Senior Service Designer to establish and lead practical service design across our Operations team. This is a new, influential role with the opportunity to shape how we design and improve complex, multichannel services. Your initial focus will be Business Energy Scotland, working with knowledgeable and committed colleagues to improve customer journeys, strengthen operational delivery an…