Service Improvement Manager

We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email abb.vacancyrequests@wales.nhs.uk

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

Health Board grounds are required to be smoke-free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke-Free Environment Policy . For help to quit smoking please contact our Help Me Quit Team About Help Me Quit - Aneurin Bevan University Health Board

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

Job Overview

The Service Improvement function has evolved from supporting the ACD Programme and NCN arrangements to supporting the implementation of Integrated Neighbourhood Teams (INTs) through the PBC Programme. The role retains a strong focus on continuous improvement, stakeholder engagement, programme delivery and service transformation, whilst supporting the delivery of CbD principles across localities.

The post holder will work collaboratively across locality partnerships and INTs to understand local population health needs, identify opportunities for improvement and support the development of integrated models of care. The role adopts a neighbourhood-focused approach, ensuring that local intelligence informs service redesign, workforce planning and investment decisions.

Main duties of the job

The role works in partnership with stakeholders to facilitate system-wide transformation and demonstrate measurable improvements in population health, patient experience, workforce sustainability and service performance. The post holder will support the development of outcome frameworks, benefits realisation plans and evaluation methodologies that evidence the impact of INTs and wider PBC interventions implemented locally.

The role supports the development of business cases, implementation plans and programme governance arrangements and will provide regular reports and updates to divisional, locality and programme management structures. The post holder will provide assurance regarding programme delivery, funding utilisation, benefits realisation and achievement of agreed objectives.

THIS POST IS FIXED TERM/SECONDMENT FOR 6 MONTHS.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

English

Essential criteria

• Qualified to degree level or equivalent experience in senior administrative role
• PRINCE project management qualification

Desirable criteria

• ECDL qualification

English

Essential criteria

• Knowledge of national cancer targets
• Experience of project management, modernisation or remodelling of services

English

Essential criteria

• Knowledge of data protection and confidentiality issues
• Knowledge of cancer pathways and national optimal pathway publications

Desirable criteria

• Experience in using Qlik data app