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Shift Manager

Licensed sponsor Barnsley Posted 2 days ago

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations.

With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Fulfilment Twilight Shift Manager

  • Location: Barnsley
  • Contract Type: Permanent – 45 hours per week
  • Shift Pattern: Twilight, 5 days from 7, including weekend working
  • Salary: £36,000 – £40,000 

Join the UK's Premier Parcel Delivery Company

At Evri, we're committed to delivering outstanding service to our customers while creating an environment where our people can thrive.

We are looking for an experienced and driven Fulfilment Twilight Shift Manager to take responsibility for the overall operation during the twilight shift at our Barnsley site. You will lead multiple operational teams, ensuring productivity, service, safety, quality and cost targets are consistently achieved.

This is a hands-on leadership role where you will work closely with operational managers and team leaders to drive performance, develop your people and ensure the smooth running of the operation.

What You Will Be Doing

  • Take ownership of all operational areas during the twilight shift, ensuring daily plans and service targets are achieved.
  • Lead, coach and develop operational managers, team leaders and frontline colleagues, building a culture of accountability and high performance.
  • Monitor productivity, volumes and KPIs, identifying issues and implementing corrective actions to keep the operation on track.
  • Manage labour planning, resource allocation, overtime and agency usage to ensure resources are aligned with operational demand and budgets.
  • Drive continuous improvement initiatives to increase efficiency, improve throughput and reduce operational costs.
  • Ensure compliance with all health and safety policies, risk assessments and safe working practices, investigating incidents and implementing preventative measures where required.
  • Maintain high standards of operational quality, processing accuracy and service delivery, ensuring deadlines and network commitments are met.
  • Lead shift briefings, performance reviews and handovers, maintaining clear communication across departments and shifts.
  • Manage performance, employee relations and colleague development, supporting engagement, wellbeing and succession planning.
  • Work collaboratively with wider site leadership and support functions to resolve operational challenges and deliver site objectives.

What We Are Looking For

  • Proven experience in a warehouse, fulfilment, logistics or fast-paced operational environment.
  • Previous experience managing teams and leading through team leaders or supervisors.
  • Strong understanding of operational KPIs, productivity, labour planning and cost control.
  • The ability to analyse performance, identify opportunities for improvement and make effective decisions under pressure.
  • A strong commitment to health and safety, operational quality and service delivery.
  • Excellent communication and people management skills, with the ability to motivate teams and drive accountability.
  • A flexible approach to working twilight shifts, including weekends, in line with operational requirements.

If you're a confident operational leader who thrives in a fast-paced environment and knows how to bring teams together to deliver results, this is an excellent opportunity to make a real impact at our Barnsley site.

Apply today and take the next step in your operational leadership career with Evri.

Everyone Belongs at Evri Group

We're committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed.As a Disability Confident Committed Employer, a Silver-accredited Inclusive Employer, and through our partnership with Scope, we're working to make our workplace and recruitment process more accessible for everyone.We encourage candidates to request adjustments at any stage of the recruitment process and there are touchpoints through the application process to do so. Every application is reviewed by a member of our Talent Acquisition team meaning that we don't use AI to screen candidates.At Evri Group, we're building an environment where everyone can be themselves and thrive.

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