Shift Supervisor - Swansea

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the #1 e-scooter service in Europe, operating in 100 cities and towns with over 250 MILLION rides to date. It has been an amazing journey and we have no intention of stopping now!

We are now looking for a Shift Supervisor in Swansea!

YOUR MISSION AT VOI

As Shift Supervisor, you’re the face of Voi on the warehouse floor in Swansea, working side by side with our 3PL partner’s team to keep the fleet moving. You’ll spend most of your time hands-on in the warehouse (70%), with the rest (30%) keeping the partnership running smoothly.

Your Responsibilities Will Be

• Working alongside our 3PL: Be the go-to person for the partner’s team on shift, sharing the plan for the day, answering questions and keeping everyone on the same page.
• Getting vehicles out the door: Help receive, pack and deploy new vehicles, and pitch in wherever the shift needs you.
• Keeping quality high: Spot damaged or misplaced vehicles, get them fixed or moved, restore fallen vehicles and keep parking spots tidy, leading by example on how we like things done.
• Sharing know-how: Show the partner’s team Voi’s processes, tools and safety standards, and offer friendly tips and feedback along the way.
• Staying on top of the numbers: Keep an eye on how the shift is tracking against agreed targets, and check that hours and volumes match what’s reported.
• Raising your hand when something’s off: Flag issues early to Voi’s managers and the partner’s leads, and suggest ideas to make the way we work together better.
• Planning together: Work with Voi managers and the partner to make sure each shift is well staffed and ready to go.

What You Need To Embark

We are looking for a pragmatic and responsible team-player who can fulfill tasks, solve problems independently, and work as a part of a team to find new solutions and reach set goals. In addition to being fluent in English, the right person needs:

• 2+ years of previous work experience
• Experience managing a team of people
• Mandatory requirement – Driving licence: You must hold a full UK driving licence for at least 12 months, with no more than 6 points and no major offences, to meet our e-van insurance requirements. Licence checks will be conducted during the recruitment process. As part of the role, you will be required to drive one of our company e-vans
• General understanding of digital work tools (MS-office, G-Suite)

JOB CONDITIONS

• Working days: Monday-Friday
• Working hours: AM- Shift 0800 - 1600
• Contract type: 6 months fixed-term contract
• Work Area: Warehouse

WHY VOI?

• Join Europes #1 micromobility company and one of the fastest growing scaleups
• Have a direct impact on our continued success and the development of the micromobility industry in the UK
• Work with inspiring, motivated and fun colleagues towards a common goal
• Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution
• At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning that no recruitment fees or related costs are charged to workers at any stage of the hiring process. All such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates.

Are you ready to become a Voiager?

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the leading shared micromobility operator in Europe, with HQ in Stockholm (Sweden), operating 200,000+ vehicles in 130+ towns and cities across 13 countries, serving 8+ million riders with over 500+ MILLION rides to date, and we have no intention of stopping here! We believe that micromobility will play a central role in changing how people move in our towns and cities in the future and want to ensure that the micromobility transformation happens the right way - through real innovative technology, partnership and transparent dialogue with towns, cities and governments, and by adapting our products to the local needs. In addition to improving quality of life in cities around the world, we are contributing to the solution for climate change by making sustainable transportation options more widely available and promoting renewable energy use and circularity along our supply chain.

Diversity Matters

As a Voiager, we offer you a friendly, collaborative and fast-paced workplace where you can bring your whole self to work, regardless of gender, age, ethnicity, religion, disability or sexual orientation - and welcome applications from whoever you are, including veterans, those actively serving as a Reservist and their partners. What is most important to us is how you treat others and what skills and value you bring to our team.

We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base.

With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more - therefore we discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience.