Sr. HCM Functional Consultant
Role : SR HCM Functional Consultant
Mandatory Experience : Experience implementing/supporting any of the Workday modules related to : Core HCM, Benefits, Adv Compensation, Talent Management, Performance, Core HCM, Recruitment, HiredScore, Help & Journeys, Core HCM, Core HCM, Absence, Time Tracking
Location : London
Job Type : Contract /FTE
Work Mode : Hybrid
Responsibilities
Provide post-production support and enhancement services in multiple areas of Workday HCM and serve as the subject matter expert to assist fellow team members and clients
Participate in advisory, planning and implementation of additional Workday HCM modules by documenting requirements, mapping processes, and implementing best-practice configuration
Manage client relationships and resolves client support requests varying from operational support issue resolution, phase x implementations and enhancement projects, release planning, to strategic road mapping services
Lead sessions with clients and team members to analyze and scope complex business requirements
Prioritize and delegate requests and tasks by level of urgency, scope, complexity, and team availability
Provide guidance to and collaborate with team members to research and resolve complex client requests
Provide Workday best practices and ensure high quality deliverables
Communicate effectively with clients to convey project updates, configuration recommendations, and Workday best practices
Prioritize client’s interest and proactively listen to ensure that work exceeds their expectations
Actively foster internal relationships, share knowledge, and mentor other consultants, and contribute as a leader to grow our practice
Take initiative to perform or delegate other related duties as needs are discovered, including internal projects
Looking for
- Strong understanding of core Workday competencies (business process, reporting, security) and deep expertise in one (or multiple!) Workday HCM functional areas
- 8+ years of recent Workday experience implementing/Supporting Workday HCM modules
- Strong experience within Workday HCM deployments and operational support projects
- Ability to build and develop strong client relationships
- Excellent verbal and written communication skills
- Passionate about knowledge sharing
- Ability to learn technology quickly through instruction and self-training
- Ability to interact and collaborate effectively with clients and co-workers in a positive manner that engenders confidence and trust
- Good problem solver with ability to consider alternative and diverse perspectives
