Supply Chain Demand Planner

Key Responsibilities

Supply Planning & Inventory Management

• Run Material Requirements Planning (MRP) processes daily to identify purchasing requirements.
• Raise and manage purchase orders in line with business demand and inventory targets.
• Monitor open purchase orders and expedite deliveries where necessary to maintain service levels.
• Forecast inventory requirements based on historical demand, seasonality, and business growth.
• Identify supply chain risks and proactively implement solutions to prevent stock shortages.
• Manage manufacturing order tolerances and inventory discrepancies.

Supplier Management

• Build and maintain effective relationships with suppliers.
• Obtain and review purchase order acknowledgements, escalating issues where required.
• Monitor supplier performance against agreed KPIs and service standards.
• Record, investigate, and resolve supplier non-conformances (NCRs).
• Support supplier review meetings and commercial negotiations through data analysis and reporting.
• Ensure supplier rebate agreements are tracked and claims are submitted accurately and on time.

Logistics & Distribution

• Coordinate inbound shipments and provide all necessary documentation to support warehouse operations.
• Support import clearance activities and liaise with freight forwarders and logistics partners.
• Schedule and coordinate container deliveries from suppliers to third-party logistics (3PL) providers.
• Raise and manage intercompany stock transfers.
• Plan and forecast replenishment requirements for 3PL warehouse locations.

Data Analysis & Reporting

• Maintain accurate supplier, product, and inventory data within company systems.
• Produce reports and trend analysis to support inventory planning and business decision-making.
• Analyse supplier and product performance, identifying opportunities for improvement.
• Develop and maintain supply chain KPIs and performance dashboards.
• Ensure data integrity across ERP, warehouse management, and business systems.

Communication & Stakeholder Management

• Communicate supply chain updates and changes across the business.
• Collaborate with procurement, sales, warehouse, finance, and logistics teams to ensure efficient operations.
• Provide regular updates on supply issues, risks, and recovery plans.
• Support continuous improvement initiatives across supply chain processes.

General

• Ensure compliance with company procedures and policies.
• Carry out additional duties as required by management.

Essential

Skills & Experience

• Previous experience within Supply Chain, Purchasing, Logistics, Inventory Planning, or Distribution.
• Experience working with ERP, MRP, and warehouse management systems.
• Strong analytical and reporting skills.
• Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis.
• Experience managing supplier relationships and performance.
• Strong organisational and planning skills.
• Excellent communication and stakeholder management abilities.
• Ability to work under pressure and manage multiple priorities.

Desirable

• Experience working with international suppliers and import processes.
• Knowledge of third-party logistics (3PL) operations.
• Experience within manufacturing, wholesale, or distribution environments.
• Understanding of inventory management and forecasting techniques.

Personal Attributes

• Highly organised and detail-oriented.
• Strong problem-solving and decision-making skills.
• Self-motivated with a proactive approach.
• Disciplined and process-driven.
• Commercial awareness and supplier-focused mindset.
• Ability to prioritise workload and meet deadlines.
• Passion for supply chain and operational excellence.