Team Manager

Description Our Specialist Support Team (SST) are essential in supporting customers when they really need it. We look after our customers with complex needs, such as serious mental health challenges or multiple vulnerabilities, who may struggle to manage their everyday banking. In this role, you’ll provide compassionate, tailored support through both telephony and back-office channels. Our team speak to customer’s day in, day out, getting to know their personal circumstances and finances, whils…