Theatre Booking Officer

Within Specialist Surgery, patient administration forms a critical foundation for the entire patient journey, ensuring that care is delivered in a timely, coordinated, and seamless manner. Robust administrative processes enable clinical teams to provide high‑quality, safe, and effective care, while also contributing significantly to the overall patient experience.

Furthermore, effective and efficient patient administration is essential to strong operational management. By upholding high standards of data quality and ensuring the optimal use of theatre capacity and resources, administrative functions support informed decision‑making, enhance service performance, and contribute to the delivery of consistently high standards of care.

Role Purpose

The post holder will provide a professional, comprehensive, and efficient administrative service to support the effective functioning of the Specialist Surgery Department. This includes delivering a high‑quality administrative service to the Specialist Surgery Theatre Booking team and ensuring that all administrative processes run smoothly and to a consistently high standard.

Key Responsibilities

• Provide a full administrative service to the Theatre Booking team and associated Consultants, ensuring all tasks are completed accurately and within required timeframes.
• Support the end‑to‑end management of patient pathways, ensuring all administrative actions comply with the Trust’s Elective Access Policy.
• Maintain high standards of data quality, ensuring patient information is accurate, up to date, and processed in a timely manner.
• Contribute to the delivery of timely, safe, and well‑coordinated patient care by ensuring administrative processes effectively support clinical and operational team

Code for internal use only: YBZ8W6S

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

For further details / informal visits contact: Name: Jenny Job title: Waiting List Team Leader to Specialist Surgery Email address: Jenny.Cox@ouh.nhs.uk Telephone number: 01865 220328