AI Adoption & Change Management Lead

We are seeking an experienced candidate for a range of change management and adoption efforts. Some will be tied to AI adoption, others will be more traditional organizational change or project initiative support. This senior individual contributor will advise executives, prioritize high-value audiences and use cases, build capability, remove barriers to usage, and translate our efforts into sustained adoption and measurable business value.

Key Responsibilities

Enterprise AI Adoption & Value Realization

1. Adoption Strategy & Prioritization

• Impact the enterprise AI adoption roadmap, target audiences, priority use cases, goals, and value measures
• Advise executives on adoption barriers, investments, trade-offs, and actions needed to accelerate responsible usage
• Develop content to enhance adoption and learning for employees and teams.

2. User Activation & Enablement

• Lead audience segmentation, adoption journeys, campaigns, communities, and role-based learning
• Translate AI capabilities into practical workflow guidance, demonstrations, toolkits, and reinforcement

3. Change management project support

• Execute expected change management planning for both small and large Digital Workplace programs and projects
• Use behavioral and usage data to identify friction, test interventions, and scale successful approaches

4. Governance & Cross-Functional Mobilization

• Mobilize product, technology, business, learning, communications, HR, risk, legal, and compliance partners around shared adoption outcomes
• Provide executive reporting that connects activation, sustained usage, responsible adoption, and business impact

Core Competencies & Skills

• Adoption Leadership: Prioritize audiences and use cases; mobilize stakeholders around measurable outcomes
• User Enablement: Design practical activation, learning, community, and workflow experiences
• Program and project management expertise: Ensure adherence to best practices consistently
• Executive Influence: Align leaders around barriers, investments, responsible use, and value
• Analytics & Scale: Measure adoption, refine interventions, and scale successful practices globally
• Minimum 7–10 years leading enterprise adoption, product enablement, digital transformation, learning, or employee engagement, including scaling new technologies
• Hybrid role 3 days from office