(**) Audiology Technical Officer
Job summary
Are you passionate about patient care? Is your superpower communication? An exciting opportunity has arisen in the Audiology Department of Broomfield Hospital, for an enthusiastic and well-motivated, person to join the Mid and South Essex NHS Foundation Trust Audiology service.
The post is part time (26 hours per week) The successful candidate will support the Audiology service by performing hearing aid repairs, stock control and answering patient's enquiries. We are a super friendly team that will support you in our busy but fun working environment. You will be expected to work across three sites, Broomfield Braintree Community Hospital and St Peters Hospital (Maldon), so a willingness to travel is essential.
Main duties of the job
As a member of the Audiology Team, assist qualified Audiology staff in delivering a caring and effective, patient focused service in keeping with the aims, objectives, and standards of the Trust To provide hearing aid repairs, advice, and guidance in daily repair clinics Assist with the maintenance of a safe care environment including preparing and clearing rooms and equipment with reference to infection control and safe working environment for patients, visitors, and staff Information is handled and exchanged with care, accuracy, and sensitivity, always maintaining patient confidentiality Effective communication is maintained within the team and between other care teams, patients, relatives, and visitors
About us
With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities. Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers. Patients will experience improved care as well as fewer delays and cancellations.
We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation. We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Job responsibilities
OVERVIEW OF RESPONSIBILITIES The Assistant Audiologist (once competencies have been met) would be expected to perform without direct supervision: Take aural impressions, fit and modify ear mouldsRoutine follow up checks and advise on environmental aidsRepairs to hearing aidsRe instruction / counselling with respect to hearing aidsReferrals to other agencies Hearing Therapy, RNID, RAD, Social Services and Hearing Help EssexHome visits for the above techniquesRemote clinics for the above techniquesClerical duties as requiredAnnual Stock check SPECIFIC RESPONSIBILITIES Undertakes all aspects of analogue and digital hearing aid repairs for both adults and childrenInstructing and advising patients on the use and care of hearing aidsChecking patients ears for wax, infections, or any other abnormalitiesTaking impressions of patients ears (for over 5 years of age)Fitting and modifying earmouldsAssisting the Audiologists when testing young childrenDespatching and receipting of ear mouldsTo do home visits for the above techniques when the patient is house boundAttend outreach clinicRefer patients to other agencies (R.A.D, Hearing Help Essex) ADMINISTRATIVE Cross referencing of referrals, checking/ amending/updating demographics on Lorenzo and Auditbase systemsDealing with the enquires from the departments Audiology email accountBooking, cancelling or rearranging patient appointments on Lorenzo and Auditbase systemLiaising with health clinics to supply batteries to the local populationScanning and photocopying as requiredOpening and distributing the postUsing the Auditbase stock module to book in ear mouldsEnsure detailed and accurate patient records and reports are keptEnsure appropriate other professional received relevant information and reportsMaintaining stock levels including ordering, unpacking, checking delivery notes, completion of paperwork and putting stock away GENERAL DUTIES Ability to work effectively without direct supervisionAbility to work calmly and methodically when under pressure from a busy and varied workloadDemonstrate an understating of the importance of confidentiality in dealing with patient detail and work in a confidential mannerAbility to carry out duties of the post with due regard the Trusts policy on equal opportunities
Person Specification
Education &
Qualifications · Essential
Literacy and numeracy to a secondary school standard IT Keyboard skills
Desirable
Ability to use Auditbase Use of Microsoft Office applications Knowledge &
Experience · Essential
Previous office / healthcare experience Experience within a customer service setting
Desirable
Previous NHS clerical experience Knowledge of electronic patient records application Experience of hearing aid support and repair
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
