Business Support Coordinator
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.
We deliver full network cycle services for fixed, private and mobile operators.
This role is in our Fixed networks team, our team is responsible for providing turnkey solutions for the surveying, designing, building and commissioning new networks, while supporting the repair, maintenance and operation of existing networks across the Group. Want to come and be a part of it?
What will you be doing?
Working closely with the Senior Coordinator, you'll collaborate with supervisors to assess resource needs and schedule work packages. You’ll build robust schedules for both direct labour and subcontractors, proactively resolve delivery constraints with clients, and coordinate access between field teams and end customers. Ensuring scope changes are agreed before commencing work, you’ll manage stakeholder expectations, address escalations swiftly, and provide weekly progress updates to the Senior Coordinator and Delivery Managers.
What you’ll bring
You’ll bring strong organisational skills, a proactive mindset, and the ability to juggle multiple priorities effortlessly. Your collaborative nature will help you build positive relationships across teams and with clients. Confident in problem-solving, you thrive in fast-paced environments and keep projects moving smoothly. With a keen attention to detail and willingness to learn, you consistently deliver high-quality support and contribute to our team’s success.
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include;
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- Recommend a friend – get rewarded for introducing people to us!
In addition, this role offers
- Discretionary bonus scheme
- 25 days annual leave plus bank holidays
- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
#MGROUPT IND3
