Call Off Advisor
About The Role
The role is responsible for processing and checking kitchen and bedroom orders against project specifications, ensuring everything is accurate and ready for delivery. It also involves coordinating with sales and installation teams, managing amendments and keeping multiple projects on track by prioritising workloads and providing regular updates through the CRM system.
- Processing kitchen and bedroom orders in line with provided specifications.
- Ensure orders are complete and aligned with project requirements.
- Complete critical amendments to orders prior to delivery when requested.
- Maintain clear communication with the sales and/or installation teams.
- Ensure workload is prioritised to meet delivery schedules.
- Utilise CRM software to brief stakeholders on order progress.
Join Wren as a Call off advisor and enjoy an exceptional benefits package:
- Life Assurance after 2 years' service
- Access to Benenden health and discount platform after 1 years of continuous service
- EE discount
- Staff discount on purchasing a kitchen/bedroom after 1 year of continuous service
- Eye Care Vouchers
- Refer a Friend Scheme
You must comply with all Health & Safety policies, procedures, and responsibilities outlined within the Integrated Management System
This role is based at our Head Office in Barton-Upon-Humber
About You
- Proficient in reading kitchen and bedroom drawings.
- Detail-oriented and knowledgeable in kitchen/bedroom planning, installation, and regulations.
- Ability to manage multiple development projects simultaneously.
- Fantastic communication skills with both internal and external teams.
- Excellent organisation and time management skills.
- Good working knowledge of Microsoft Office packages and CRM software
About The Company
At Wren we’re passionate about all things kitchens, and now bedrooms too! We are the largest kitchen retailer in the UK. We’re a business that simply doesn’t stand still!
As well as world class training on our products, systems and sales processes, you’ll enjoy working in an industry-leading work place for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed. That’s on top of amazing benefits including uncapped commission and exceptional opportunities to progress your career across our company.
