Cleaning Assistant Operations Manager

Cleaning Assistant Operations Manager (Days)

Goldman Sachs, Plumtree Court, London EC4A

Monday to Friday | 40 Hours Per Week | 06:00 – 14:00 Competitive Salary + Benefits

Lead. Inspire. Deliver Excellence.

Are you an experienced Cleaning, Facilities or Soft Services Supervisor ready for your next challenge?

Kingdom is looking for a proactive, highly organised and people-focused Assistant Operations Manager to support the delivery of exceptional cleaning services at one of London's most prestigious corporate locations, Goldman Sachs, Plumtree Court.

This is a hands-on leadership role where no two days are the same. You'll be the driving force behind daily operations, ensuring service excellence, supporting your team, maintaining high standards and creating a positive working environment for both colleagues and clients.

If you thrive in a fast-paced environment, enjoy leading from the front and take pride in delivering outstanding results, we'd love to hear from you.

Why Join Kingdom?

With over £300 million turnover, 11,500 colleagues and 5,000 customer sites nationwide, Kingdom is one of the UK's leading providers of Security, Cleaning, Recruitment and Training services.

We're proud to be a people-first organisation built on our CARE values:

• Customer Focused
• Accountable
• Respectful
• Excellence Driven
• At Kingdom, you'll be part of a business that invests in its people, recognises achievement and supports career development.

What You'll Be Doing

As Assistant Operations Manager, you'll play a key role in ensuring the smooth running of cleaning operations across site.

Your Responsibilities Will Include

• • Leading and supporting a large cleaning team on a daily basis
  • Managing rotas, staffing levels and shift cover
  • Monitoring service delivery and maintaining exceptional cleaning standards
  • Conducting regular floor inspections and quality audits
  • Managing Helpdesk tickets and ensuring issues are resolved promptly
  • Delivering toolbox talks and operational training
  • Supporting employee wellbeing, attendance management and welfare checks
  • Conducting return-to-work meetings and managing holiday requests
  • Monitoring Health & Safety compliance and reporting incidents
  • Maintaining accurate operational records and reporting
  • Coordinating event support, overtime and resource planning
  • Ensuring effective communication and handovers between day and night teams

What We're Looking For

Essential Experience

 Previous supervisory, team leader or management experience within

• • Commercial Cleaning
  • Facilities Management
  • Soft Services
  • Hospitality Services
  • Service Delivery Environments

You'll Also Have

• Strong people management and leadership skills
• Excellent communication and organisational abilities
• Experience managing rotas, attendance and operational performance
• Confidence using Microsoft Office, Outlook, SharePoint and Helpdesk systems
• Knowledge of Health & Safety procedures, audits and incident reporting
• Ability to work under pressure and prioritise competing demands
• A positive, can-do attitude and visible leadership style

Desirable Qualifications

• • IOSH or Health & Safety qualification
  • Cleaning Management qualification
  • Facilities Management qualification
  • Supervisory or Leadership certification

Screening Requirements

Successful applicants must be able to provide

• • A full 5-year employment history
  • Two satisfactory work references
  • Right to Work documentation
  • Credit check clearance

The Ideal Candidate

We're looking for someone who:

• Leads by example
• Builds strong relationships with colleagues and clients
• Takes ownership and follows tasks through to completion
• Maintains high standards and attention to detail
• Remains calm, professional and solution-focused under pressure
• Is passionate about delivering exceptional customer service

Ready to Take the Next Step?

• Join Kingdom and become part of a growing, ambitious business where your leadership can make a genuine impact every day.
• Apply today and help us deliver service excellence at one of London's most prestigious corporate environments.
• Kingdom – Delivering Exceptional Service with Care.