Client Manager
Company Description
Growth Accountants partners with business owners to deliver reliable, timely, and high-quality accounting and advisory services. The firm focuses on completing work well ahead of deadlines, providing fast responses to client queries, and offering reasonable, value-driven pricing. Team members build strong relationships with clients, understanding their goals and supporting decision making with proactive advice on taxes and compliance.
As clients grow, Growth Accountants provides access to advanced reporting, specialist tax guidance, pension and wealth planning, corporate finance, and business planning support. The organization operates as an extension of each client’s business, aiming to make business ownership smoother and more rewarding.
Role Description
The Client Manager is a full-time, on-site position based in our Theale office. In this role, the individual manages a portfolio of clients, serving as the primary point of contact for day-to-day queries and ongoing relationship management. Typical responsibilities include overseeing accounting and compliance workflows, reviewing work for accuracy and timeliness, and coordinating delivery of reports and advisory insights.
The Client Manager will provide proactive guidance on deadlines, tax matters, and business planning, escalating specialist issues where needed. The role also involves collaborating with internal teams, identifying opportunities to improve client service, and contributing to the growth and retention of client relationships.
Qualifications/experience
- Client relationship management and account management skills to build trust, understand client objectives, and provide consistent support.
- Strong organisational and time management abilities to oversee multiple client engagements and ensure work is completed well before deadlines.
- Competence in accounting and finance fundamentals, including interpreting financial reports and supporting tax and compliance processes.
- Clear written and verbal communication skills to respond promptly to queries and explain complex information in an accessible way.
- Problem-solving and analytical skills to identify client issues, propose solutions, and support data-driven decision making.
- Ability to work collaboratively with internal teams and maintain a professional, client-focused approach in an on-site environment.
- Bachelor’s degree in Accounting, Finance, Business, or a related field; professional certifications (e.g., CA, ACCA, CPA or equivalent) are an advantage.
Must have
- Prior experience in client-facing roles within accounting practice with a minimum of three years.
Remuneration/benefits
- Competitive salary of up to £55,000
- Private medical and other company benefits
- Supportive environment with career progression
