Commercial Catering Engineer - London & Surrounding Areas & North West England
Position Summary - Two Positions Available - London & North West England
The Commercial Catering Engineer plays a vital role in ensuring the safe and efficient operation of catering equipment across a range of commercial kitchens. This position involves the installation, servicing, and repair of high-performance appliances including Frymaster fryers, Convotherm combi ovens, Garland ranges, inducs units and Merrychef high-speed ovens. The engineer will work independently across client sites, delivering expert technical support and maintaining high standards of customer service.
Key Tasks and Responsibilities
Service, repair, and maintain commercial catering equipment including:
- Frymaster fryers
- Convotherm combi ovens
- Merrychef high-speed ovens
- Induction Hobs
- Diagnose faults and carry out repairs efficiently and safely.
- Conduct routine maintenance checks and ensure compliance with health and safety standards.
- Use service management software to log jobs, update service records, and manage parts.
- Produce clear and professional service reports, fault diagnostics, and maintenance documentation.
- Deliver excellent customer service and technical support to clients.
- Complete job sheets and reports accurately and in a timely manner.
- Work independently and manage your own schedule effectively.
- Strong communication skills
Specialised Skills, Knowledge & Abilities
- Proven experience working with Frymaster, Convotherm, Garland, and Merrychef equipment.
- COMCAT 1, 2, 3, and 5 qualifications/Commercial Gas Qualification (ACS or equivalent) is highly
- desirable.
- Strong understanding of electrical and mechanical systems related to catering
- equipment.
- Experience using service management software (e.g., Servicemax Joblogic, ServiceM8, or similar).
- Excellent written communication skills for report writing and documentation.
- Full UK driving licence.
- Strong problem-solving skills and attention to detail.
- Excellent communication and customer service skills.
Benefits
- 25 days holiday
- Fully equipped company van provided tools/ meters/ uniform/ Mobile Phone/ Toughpad
- 40-hour working week Door to Door
- 1 in 4 weekend on-call rota (standby payment for Sundays)
- Bank Holiday working via Rota (usually 1 or 2 per year)
- Company pension- 6% Employer and 4% employee contribution
- Employee Discounted App for personal use at 1,000’s of retailers
- Eligibility to gain membership for Costco
- Discounted membership for Health Cash-plan ( Westfield)
- Life Insurance