Customer Outcomes & Regulatory Standards Trainer

As a Trainer for Customer Outcomes & Regulatory, you will own all of our regulatory training and any training that shapes the outcomes our customers receive. You will turn what Quality Assurance, complaints, Compliance and regulatory change tell us into training that delivers a positive experience to all our Customers. You will report to the Head of HR and work closely with our Compliance, Quality Assurance and Customer Experience teams. What you’ll do The Trainer for Customer Outcome…