Depot Manager - Basingstoke

Job Details

McQueens Dairies Ltd – Role Profile Job Title: Depot Manager. Reports To: Logistics Manager. Based At: Basingstoke Working Hours: 36hrs Nightshift 21:00 – 07:30. Salary: £42,850 Per Annum and up to 10% performance related bonus, Company discounts and Pension scheme. Position Overview: Ideal for someone who is looking for the next stage in their managerial development this position would suit those Assistant Managers / Senior Team Leaders within a logistics/distribution background. The ideal candidate is hands on when needed and able to manage the overall performance, workplace organisation, annual budget and functionality of the depot facility.   Leading  a team of drivers, stores staff, team leaders who you will work closely with and are able. Coach and Develop: With an eye for detail and a flexible approach to meet the needs of the business, you must be able to demonstrate that you have a drive to attain and maintain  excellent standards . Ensuring that our teams provide the  outstanding service  expected and that all our deliveries are completed safely, successfully and on time. Responsibilities:   Effectively lead the depot to excellent standards in the following areas: • • Health & Safety • Learning & Development • Customer Services • Financial Control • Facilities Management • Despatch • Human Resources Operations • Transport • Engage with colleagues in the depot keeping morale levels high and understanding where improvements can be made. Motivating all staff by coaching and mentoring them through challenges and celebrating success. • Organise and control the induction and ongoing training of all employees in conjunction with our Learning & Development team. • Maintain good operating standards using 5S disciplines. • Manage a depot level Profit and Loss centre. Keep distribution costs and overheads in line with budget. • Fully explain any processes, changes or developments within the business to all staff through notice boards and meetings. • Drive great culture and performance with the guideline of assigned KPI’s. • Deliver system and IT enhancements at the local depot aligned to the business IT system strategy. Key Areas: Health & Safety -  • Drive a proactive H&S leadership culture with Gemba Walks, safety audits and behavioural observations being part of the norm. • All accidents and injuries are recorded and reported to H&S team following the set guidelines. • All manual handling training is carried out prior to equipment use and signed off by management. • Assess any risk and ensure safe systems of work are in place and adhered to, providing training and reassurance when needed. Depot Team performance -  Review the following key points using a balanced scorecard approach which directly relate to depot and driver performance, discussing regularly with Team Leaders and drivers, getting detailed feedback for reports: • Customer complaints • Driver Messages • Driving Scores • Bottle Returns • Delivery issues/GPS Co-ordinates • Run Efficiency • New Business • Provide effective training and inductions to all staff and ensure any training practices are carried out to our  standards of service excellence . • Have regular conversations and listen to all staff, taking their comments on board and driving change with involvement. • Responsibly manage staff holidays without compromise to the operation. Depot Processes -  • All stock recon and controls are recorded accurately, and old stock is rotated to avoid waste. • To ensure that the stores staff can have orders picked on time prior to the drivers’ arrival. • Controls are in place to safely allow the movement of staff and vehicles without overcrowding in the depot and in the yard. • Good standard of housekeeping is maintained, and any works need carried out are reported and actioned. • Maintain the cold chain by ensuring all doors are closed and that the product only leaves the chill when loading is permitted. Vehicle Fleet Management - • Communicate effectively with Transport team to ensure all faults and repairs are carried out as soon as possible. •  Full accident reporting processes are carried out (including getting third party details). • High standards of vehicle hygiene are followed. • Fuel and Ad-Blue logs are kept accurate and up to date. Regulatory - • Manage the facility in accordance with H&S regulations and technical food safety standards. • All paperwork is disposed, scanned or secured in line with GDPR.     Key Experience, Knowledge and Skills: Experience - • Background in dairy, food or drinks distribution preferred. • Management/Leadership experience in a nightshift operation. • Exposure to Food safety audit standards such as BRC - desired Knowledge -  • IOSH certified - desired Excellent knowledge of MS Office Applications (Excel, Word)  INDLP3