Digital Director
Company description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward.
With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa.
We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development.
As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025.
Overview We are hiring a Digital Director to join the Starcom Worldwide team, supporting digital governance, market enablement and stakeholder partnership across Visa Europe. This is a hands-on role at the intersection of digital media, data and brand purpose, where you’ll turn global priorities into clear, practical guidance for 30+ European markets.
You’ll bring together global, central and local teams, helping create consistency while giving markets the support they need to deliver great digital work. With exposure to senior client leadership and international Publicis Groupe teams, this is an opportunity to influence how digital is planned and governed across a major international account.
Responsibilities What you'll be doing: Shape digital strategy and governance: Work with the Strategy Director to evolve Visa Europe’s digital strategy, translating global priorities into clear market guidance, planning principles, best practice and governance standards.
Build strong stakeholder partnerships: Act as a trusted digital advisor to Visa Europe stakeholders, bringing clear recommendations and practical solutions while building strong relationships across Visa and Publicis agencies. Strengthen Hub collaboration: Work with the Digital Hub to establish standards, ways of working and priorities, helping align activation teams around central initiatives and requirements.
Guide teams through complex challenges: Provide direction on digital and operational issues and act as an escalation point for market, platform and delivery challenges, connecting the right teams to move things forward.
Support Connected Identity and digital quality: Connect global, central and local teams on identity solutions within Visa Europe’s Connected Identity adoption programme, while contributing to Ad Quality Standards across brand safety, fraud and viewability.
Bring innovation into digital planning: Partner with the Digital Partnerships Director to ensure relevant innovation opportunities and test-and-learn initiatives are reflected in digital plans across markets.
Enable markets to deliver with confidence: Equip local teams with practical playbooks, workflows and training, coordinate multi-market digital initiatives, track risks and dependencies, and help maintain consistent delivery standards across markets. Qualifications Skills we're looking for: Strong experience in digital media account management, ideally working across multiple markets, campaigns or similarly complex international environments.
A strong understanding of digital strategy, governance and best practice, including familiarity with identity solutions such as Connected Identity. A solid understanding of digital measurement and performance, with the ability to interpret key performance signals, collaborate effectively with Data & Analytics teams, and use measurement insights to inform digital recommendations.
The ability to turn complex digital topics into clear, practical guidance, including playbooks, workflows and recommendations that teams can confidently put into action. Confidence working with senior stakeholders, with the judgement to advise, constructively challenge and build trusted relationships across client and agency teams.
Strong collaboration and influencing skills, with the ability to bring strategy, digital, data, Hub and activation teams together around shared goals, while supporting colleagues and navigating escalations effectively. A global and curious mindset, with an interest in brands, culture, emerging platforms and the evolving digital landscape, and an enthusiasm for helping teams turn new thinking into meaningful opportunities.
Additional information Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave.
You’ll also have access to a range of additional initiatives, including: 📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups). Publicis Groupe works primarily from the office or our clients' office four days per week. At Starcom, we are proud to be an equal opportunities employer.
We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible, and inclusive recruitment process.
If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application. Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.
Responsibilities
What you'll be doing: Shape digital strategy and governance: Work with the Strategy Director to evolve Visa Europe’s digital strategy, translating global priorities into clear market guidance, planning principles, best practice and governance standards.
Build strong stakeholder partnerships: Act as a trusted digital advisor to Visa Europe stakeholders, bringing clear recommendations and practical solutions while building strong relationships across Visa and Publicis agencies. Strengthen Hub collaboration: Work with the Digital Hub to establish standards, ways of working and priorities, helping align activation teams around central initiatives and requirements.
Guide teams through complex challenges: Provide direction on digital and operational issues and act as an escalation point for market, platform and delivery challenges, connecting the right teams to move things forward.
Support Connected Identity and digital quality: Connect global, central and local teams on identity solutions within Visa Europe’s Connected Identity adoption programme, while contributing to Ad Quality Standards across brand safety, fraud and viewability.
Bring innovation into digital planning: Partner with the Digital Partnerships Director to ensure relevant innovation opportunities and test-and-learn initiatives are reflected in digital plans across markets.
Enable markets to deliver with confidence: Equip local teams with practical playbooks, workflows and training, coordinate multi-market digital initiatives, track risks and dependencies, and help maintain consistent delivery standards across markets.
Qualifications
Skills we're looking for: Strong experience in digital media account management, ideally working across multiple markets, campaigns or similarly complex international environments. A strong understanding of digital strategy, governance and best practice, including familiarity with identity solutions such as Connected Identity.
A solid understanding of digital measurement and performance, with the ability to interpret key performance signals, collaborate effectively with Data & Analytics teams, and use measurement insights to inform digital recommendations. The ability to turn complex digital topics into clear, practical guidance, including playbooks, workflows and recommendations that teams can confidently put into action.
Confidence working with senior stakeholders, with the judgement to advise, constructively challenge and build trusted relationships across client and agency teams. Strong collaboration and influencing skills, with the ability to bring strategy, digital, data, Hub and activation teams together around shared goals, while supporting colleagues and navigating escalations effectively.
A global and curious mindset, with an interest in brands, culture, emerging platforms and the evolving digital landscape, and an enthusiasm for helping teams turn new thinking into meaningful opportunities.
