Document Controller

Overview

WPS are looking for an experienced Document Controller to join our Retrofit team in Dartford, working on-site with our office based at DA1 2EU.

We're particularly interested in candidates with experience in Social Housing Fund (SHF) retrofit projects, planned maintenance, social housing refurbishment or construction, where strong document control, compliance and quality assurance processes are essential to project delivery. Experience working within PAS 2030/2035 and TrustMark frameworks is highly desirable, as this is a live and busy retrofit programme requiring a strong understanding of retrofit compliance requirements from day one.

Key Points About the Role

• Managing and maintaining project documentation across live retrofit programmes within occupied social housing.
• Site-based position supporting operational, commercial and delivery teams.
• Ensuring project records, certifications and compliance documents are accurately controlled and stored.
• Coordinating documentation between subcontractors, site teams and client stakeholders.
• Supporting the delivery of long-term retrofit programmes within a growing division.
• Working closely with teams to ensure all SHF, PAS 2030/2035 and TrustMark documentation requirements are maintained throughout the project lifecycle.

Key Duties

Responsibilities include

• Managing project documentation, drawings, compliance records and certifications.
• Maintaining document control systems and ensuring information is easily accessible.
• Reviewing and tracking subcontractor documentation, including RAMS, insurance certificates and accreditations.
• Managing retrofit, quality and compliance records in line with contractual, PAS 2030/2035 and TrustMark requirements.
• Controlling document revisions and distributing the latest approved information to project teams.
• Assisting with client reporting, handover packs and project completion documentation.
• Coordinating information between site teams, project managers, commercial teams and client representatives.
• Maintaining accurate audit trails and supporting compliance requirements.
• Supporting project mobilisation, programme delivery and project close-out activities.
• Ensuring all SHF project documentation is captured, validated and stored in accordance with programme and funding requirements.
• Supporting audits and compliance reviews by maintaining complete and accurate records relating to retrofit works and associated certification processes.

Experience Required

• Previous experience as a Document Controller within SHF retrofit projects, construction, social housing, planned maintenance, responsive maintenance or refurbishment environments.
• A strong understanding of Social Housing Fund (SHF) delivery requirements, PAS 2030/2035 processes and TrustMark compliance.
• Experience managing large volumes of project documentation across multiple workstreams.
• Experience maintaining compliance records, certification packs and audit trails within retrofit or social housing projects.
• Proficiency in Microsoft Office and document management systems.
• Full UK Driving Licence

What We Offer

• Ongoing training and professional development.
• Long-term career investment and progression opportunities.
• Exposure to large-scale social housing, retrofit and decarbonisation projects.
• Benefits package can be discussed during the recruitment process.

What's Great About Us?

Wates Property Services are part of the Wates Group which is a family-owned business with over 125 years of history. Our Planned Maintenance and Retrofit division is a key area of growth, creating excellent opportunities for career development. We believe in recognising talent from within and are committed to investing in our people through promotion, training and long-term career progression.

Our commitments

WPS is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds.  We encourage you to apply even if you don't meet every requirement, as we value transferable skills and assess all applications fairly.

We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks, due to the nature of the work.  As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme.  Reasonable adjustments are available, please contact us at wpsrecruitment@wates.co.uk