Field Service Technician

Role: Field Service Technician

Location: Northern Ireland - Belfast and Armagh

Package:

£30,756 – £35,146 + 10% bonus and company car

• 26 days' holiday (plus bank holidays) - with the option to buy more
• Access to award-winning learning content and targeted development opportunities
• Enhanced family leave and life assurance
• A paid day off to focus on your mental health
• A generous pension plan to help you grow your future
• Exclusive discounts on activities, tech, and dining
• One paid volunteering day to give back to your community
• 24/7 Employee Assistance Programme for you and your immediate family

Join Us as a Field Service Technician

As our next Field Service Technician, you'll be responsible for performing the field installation and maintenance of our suit of MFDs. This includes, troubleshooting, repair and some customer training of devices in an assigned location.

Key responsibilities

1. To respond to call outs in a timely and professional manner, identify and resolve technical faults and undertake all technical modifications as they arise.
2. To install and network Multi Functional Devices on the customer premises to the customer's satisfaction
3. To provide advice and training to customers on all aspects of the machines functions in order to ensure customers are fully aware of and utilise the full capabilities of installed device
4. To undertake relevant training as directed, which will include computer based training, in order to ensure up to date knowledge is maintained of all Konica Minolta Multi Function products, to include overnight residential training as
5. To undertake all repairs in a safe manner and in accordance with manufacturers recommendations and Health & Safety legislation
6. To complete all necessary reporting requirements and paperwork in an accurate and timely manner
7. To effectively use technology tools such as tablet and Laptop in order to ensure continuous improvements in service delivery
8. To maintain car or walking stock to required standards
9. To support or respond to service call outs for other service teams as necessary.

What to Expect from Our Hiring Process

We want your recruitment experience to be transparent, inclusive, and engaging - with clear expectations, open conversations, and space for you to be yourself.

1. Screening Call: A friendly conversation with one of our Talent Acquisition team members - a chance for us to get to know each other.
2. First Interview (via Teams): Meet the hiring team and learn more about the role.
3. Offer Stage: If we're a great fit, our Talent Acquisition team will be in touch with an offer. From there, our HR Operations team will take care of you.

We'd Love to Hear from You If You Are

• Up to date with current office machines portfolio

Not Sure You Tick Every Box?

We know that research shows some people, especially women and people from ethnic minorities, hesitate to apply unless they meet every requirement. At Konica Minolta, we are dedicated to building a diverse, inclusive and authentic workplace, so we encourage you to apply even if your experience doesn't perfectly align - your potential and perspective matter to us.

We're proud to be an equal opportunities employer. If you need adjustments at any stage, please let us know in your application or contact us at recruitment@konicaminolta.co.uk.

We also welcome discussions on flexible working or job-sharing arrangements -we want this role to work for you.

Our Commitment to Sustainability

With over 39,000 employees across 150 countries, Konica Minolta takes its environmental, social, and governance responsibilities seriously. Guided by our ESG framework, we're committed to sustainable growth that benefits both society and individuals.

Learn more about our sustainability goals here.

We may close applications early if we receive strong interest - so if this opportunity excites you, we'd love to hear from you soon!