Head of Acute Services H&F

An exciting opportunity has arisen for an exceptional and highly experienced candidate to operationally manage our acute mental health services at Claybrook Centre in H&F.

This is a full-time position with operational responsibility for the 3 acute mental health inpatient wards, one male Psychiatric Intensive Care Unit (PICU), the Health Based Place of Safety and the H&F Crisis Assessment Home Treatment Team located on site.

This role comes at an exciting time when we have the development of new services and are working on piloting a number of improvement initiatives across the borough. Your role will be pivotal in the development and implementation of these transformation initiatives. Additionally, you will provide leadership and support embedding these new initiatives in practice.

The successful candidate will have a positive and enthusiastic attitude with a focus on team working and collaboration. You will have extensive clinical expertise and a proven track record of effective people management. You will also need to demonstrate a sound understanding of crisis, community and acute services and the wider landscape across systems.

The Borough Senior Management Team is a well-functioning and cohesive team with a positive and caring approach. The successful candidate should expect to be well supported with a robust development plan.

• To provide strong operational management and leadership to the Matrons, and inpatient ward managers and multi-disciplinary teams in the inpatient unit. In addition to the inpatient wards the post holder will provide operational management and leadership to the Crisis Teams and the emergency Hubs in each borough. (H& F or Hounslow). To be a key and active member of the AMH’s SMT.
• To support & deputise for the Associate Director.
• To support the AD to deliver financial balance within the portfolio and the wider Service Line.
• To support the Associate Director in leading locally the service developments within the Local Services Transformation plan which includes the crisis alternatives.
• To support the associate Director to ensure delivery of key metrics within the portfolio, and other agreed outcomes to support business as usual.
• Be accountable for overall standards of nursing practice which aims to improve the experience and outcomes for service users.
• Ensure that clinical governance mechanisms are in place, driven at a local level, ensuring lessons are learnt and experience informs ‘best practice’.
• To communicate effectively with all staff, recognising the need for good information during periods of change. At all times supporting the Trust and where relevant Local Authority’s reputation and that of all senior colleagues, maintaining a positive attitude with strong commitment to results.

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and   Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

For further details / informal visits contact: Name: Ajay Dhoopnarain Job title: Associate Director for the Acute Service Line Email address: ajay.dhoopnarain2@nhs.net Telephone number: 0796 7009283