Head of Insight and Foresight Consulting

At IGD, we’re proud to be a Great Place to Work, where our people are empowered to grow, inspired to lead and ready to make a difference. At the heart of that experience is how we attract, welcome, and support new colleagues to join us.

That’s where you come in.

We’re looking for a Head of Insight & Foresight Consulting who will drive revenue, profitability and build a world class team of consultants.

What you’ll do

Delivery and client leadership

Accountable for the quality, commercial value and profitability of every
Insights & Foresight consulting engagement.

• Lead IGD’s largest and most complex engagements, especially where briefs are ambiguous or senior stakeholders are involved

• Lead senior client meetings and workshops with a clear point of view, challenging where evidence supports it

• Set the standard for project structure, thinking and recommendations that are commercial, practical and useful

• Review work early, spot issues before clients do and step in when projects or relationships need unblocking

• Own scope, resourcing and profitability, ensuring the practice sells what it can deliver

Business development

Owns the Insights & Foresight consulting pipeline and revenue number, working with the Director of Consulting, new business and client success.

• Generate opportunities by understanding client challenges and spotting where IGD can help

• Turn conversations into projects by shaping the approach, bringing in expertise and writing strong proposals

• Own proposals,
  scope and pricing, including £50k+ bids

• Keep the pipeline moving and build upsell opportunities into delivered engagements

• Help new business and client success teams sell consulting clearly and confidently across IGD

Team and practice

Leads the Insights & Foresight consulting team and builds its commercial and consulting capability.

• Lead and develop the team, improving utilisation, performance, commercial confidence and client impact

• Provide accurate resourcing, forecast and project profitability inputs to the Director of Consulting's practice review

• Turn recurring client needs into clear, repeatable propositions with a buyer, price and business case

• Connect retail knowledge, insight, data, learning and expertise around client problems

What we’re looking for

You’ll be client-facing, commercial and curious, with strong consulting judgement. You’ll know how to ask the right questions, build credibility and bring the right expertise together around a client problem.

Essential

• Proven success selling and closing consulting or advisory work, including shaping and pricing proposals

• Experience leading senior consulting engagements in or around UK retail, FMCG or foodservice

• Experience managing consultants and raising team standards

• Operational grip on live engagements: scoping, resourcing and project profitability

• Comfortable leading senior workshops and challenging clients with a point of view

Strongly preferred

• Experience creating, pricing, launching and repeatedly selling a proposition

• Experience working across a matrix organisation to bring insight, data and expertise together
• Credibility with retail category, commercial or supply chain leaders