ICELS Partnership Manager
Reference: REQ8758
Description: Full Time / 37 Hours Per Week / Permanent The Integrated Community Equipment Loan Service (ICELS) is a jointly funded service across Leicester City, Leicestershire County and Rutland County (LLR) Local Authorities and the NHS LLR Integrated Care Board (ICB). Leicester City Council is the host organisation for the ICELS and leads on the commissioning and procurement, the contract management and quality performance and day to day operational delivery of the service. The ICELS plays a critical role in and underpins the delivery of a number of services and strategies across LLR specifically around facilitating patient flow out of and preventing admission into acute settings, enabling people to be cared for in their home setting, maximising their independence, reducing packages of care and supporting patients at the end of life. It is therefore crucial to the system that there is an effective and efficient equipment service in place but recognising that this has to be delivered within reduced funding envelopes and increasing demands. The post holder will be responsible for ensuring that the ICELS fulfils its critical role in the wider integrated care system for LLR, delivering an efficient and effective service delivering high quality outcomes for people. The post holder will be supported in this by a multi-disciplinary team of 15 people including clinical staff. What you'll be doing As ICELS Partnership Manager, you'll play a pivotal role in ensuring the Integrated Community Equipment Loan Service continues to deliver high-quality, effective support for people across Leicester, Leicestershire and Rutland. You'll lead the strategic development of the service, overseeing day-to-day delivery while driving long-term improvements that support independence, timely hospital discharge and person-centred care. A key focus of the role will be leading the recommissioning, procurement and implementation of the next ICELS contract, ensuring the service is well placed to meet future demand from April 2029 and beyond. Working closely with partners across local government, health and social care, you'll provide strategic support to the Equipment Management Board (EMB), helping to shape priorities, inform decisions and drive service improvement. You'll manage complex contractual and financial arrangements on behalf of the partnership, including overseeing pooled budgets, implementing agreed demand management initiatives and ensuring the service delivers value for money. You'll also develop and strengthen policies, procedures and operational approaches that support consistent, high-quality equipment provision across the system. Using your analytical skills, you'll produce and present detailed performance, financial and service reports to a wide range of stakeholders, translating complex information into clear recommendations. Alongside this, you'll act as the subject matter expert for community equipment services, providing advice, guidance and leadership to partners, managers and professionals across health and social care. What you'll need We're looking for an experienced and strategic leader who understands the vital role community equipment services play in supporting people to live independently and safely within their communities. You'll bring substantial experience of commissioning, procurement and contract management within health and social care, alongside a strong understanding of the systems, legislation and partnerships that shape service delivery across an integrated care environment. You'll be confident managing complex budgets, performance frameworks and quality assurance arrangements, ensuring services deliver value for money while maintaining high standards. An understanding of clinical assessment and risk management in relation to equipment provision will enable you to provide expert advice and make informed decisions that support effective service delivery. Working across a wide range of organisations and professional disciplines, you'll have a proven track record of building successful partnerships, influencing stakeholders and navigating complex challenges. You'll also be experienced in leading and developing teams, setting clear priorities and creating a culture of accountability and continuous improvement. Using strong analytical skills, you'll be able to interpret complex data, identify trends and present clear, evidence-based recommendations to a variety of audiences. Above all, you'll be a skilled negotiator and problem solver who can balance competing priorities, drive innovation and help shape the future of this important service. What we can offer As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator. Join us We're committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the ‘our approach to recruitment' page. For an informal discussion about this post, please contact: Roger Glithero on 0116 4546600 or email roger.glithero@leicester.gov.uk
Region: Central
Location: Hybrid working - Home and Leicester City Offices
Salary: *GBP*53,051 - *GBP*56,293 Per Year
Package: Total benefit value (includes pension contribution and full holiday entitlement): *GBP*76,540
Contractual hours: 37
Basis: Full time,
Full Time / 37 Hours Per Week / Permanent
The Integrated Community Equipment Loan Service (ICELS) is a jointly funded service across Leicester City, Leicestershire County and Rutland County (LLR) Local Authorities and the NHS LLR Integrated Care Board (ICB). Leicester City Council is the host organisation for the ICELS and leads on the commissioning and procurement, the contract management and quality performance and day to day operational delivery of the service.
The ICELS plays a critical role in and underpins the delivery of a number of services and strategies across LLR specifically around facilitating patient flow out of and preventing admission into acute settings, enabling people to be cared for in their home setting, maximising their independence, reducing packages of care and supporting patients at the end of life. It is therefore crucial to the system that there is an effective and efficient equipment service in place but recognising that this has to be delivered within reduced funding envelopes and increasing demands.
The post holder will be responsible for ensuring that the ICELS fulfils its critical role in the wider integrated care system for LLR, delivering an efficient and effective service delivering high quality outcomes for people. The post holder will be supported in this by a multi-disciplinary team of 15 people including clinical staff.
What You’ll Be Doing
As ICELS Partnership Manager, you'll play a pivotal role in ensuring the Integrated Community Equipment Loan Service continues to deliver high-quality, effective support for people across Leicester, Leicestershire and Rutland. You'll lead the strategic development of the service, overseeing day-to-day delivery while driving long-term improvements that support independence, timely hospital discharge and person-centred care.
A key focus of the role will be leading the recommissioning, procurement and implementation of the next ICELS contract, ensuring the service is well placed to meet future demand from April 2029 and beyond. Working closely with partners across local government, health and social care, you'll provide strategic support to the Equipment Management Board (EMB), helping to shape priorities, inform decisions and drive service improvement.
You'll manage complex contractual and financial arrangements on behalf of the partnership, including overseeing pooled budgets, implementing agreed demand management initiatives and ensuring the service delivers value for money. You'll also develop and strengthen policies, procedures and operational approaches that support consistent, high-quality equipment provision across the system.
Using your analytical skills, you'll produce and present detailed performance, financial and service reports to a wide range of stakeholders, translating complex information into clear recommendations. Alongside this, you'll act as the subject matter expert for community equipment services, providing advice, guidance and leadership to partners, managers and professionals across health and social care.
What You'll Need
We're looking for an experienced and strategic leader who understands the vital role community equipment services play in supporting people to live independently and safely within their communities. You'll bring substantial experience of commissioning, procurement and contract management within health and social care, alongside a strong understanding of the systems, legislation and partnerships that shape service delivery across an integrated care environment.
You'll be confident managing complex budgets, performance frameworks and quality assurance arrangements, ensuring services deliver value for money while maintaining high standards. An understanding of clinical assessment and risk management in relation to equipment provision will enable you to provide expert advice and make informed decisions that support effective service delivery.
Working across a wide range of organisations and professional disciplines, you'll have a proven track record of building successful partnerships, influencing stakeholders and navigating complex challenges. You'll also be experienced in leading and developing teams, setting clear priorities and creating a culture of accountability and continuous improvement.
Using strong analytical skills, you'll be able to interpret complex data, identify trends and present clear, evidence-based recommendations to a variety of audiences. Above all, you'll be a skilled negotiator and problem solver who can balance competing priorities, drive innovation and help shape the future of this important service.
What We Can Offer
As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You’ll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator.
Join us
We’re committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That’s why we’ve designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We’ll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the ‘our approach to recruitment’ page.
For an informal discussion about this post, please contact: Roger Glithero on 0116 4546600 or email roger.glithero@leicester.gov.uk
