Interim Head of Change Delivery

About Us

Vida Bank provides competitive savings products through Vida Savings and specialist mortgage solutions through Vida Homeloans.

Our mortgage business supports Buy to Let (BTL) and residential borrowers (ROO) who find themselves underserved elsewhere. Our mortgage customers range from Buy to Let investors, to the self-employed and customers with multiple jobs.

Our savings proposition is delivered online via our website, and is focussed on providing savers with fair, transparent and competitive rates. Our typical customers are active savers, who tend to look beyond their current account provider for savings accounts.

Our business model and strategy are underpinned by our core purpose to ‘Help More People Find a Place to call Home’.

We are here to help the under-served, especially those with more nuanced personal circumstances or borrowing needs who are not able to access a mortgage from a mainstream mortgage lender. Working exclusively with intermediary partners, we combine cutting-edge technology with skilled and caring underwriting expertise to solve complex customer problems.

As a fully regulated UK based bank with ambitious growth aspirations, we recognise the importance of having a clearly articulated culture strategy and the need to actively manage how it embeds in the business together with the behaviours which exemplify it.

We’re proud to be one of the UK’s Best Companies Top 75 mid-sized companies to work for, and a finalist at the Financial Reporter Women’s Recognition Awards.

With offices in London and Newcastle, we bring our teams together regularly to collaborate and empower our colleagues to have more choice around when and where they work on the days they are not in the office, with colleagues working remotely in various locations across the UK.

Our Culture

We are proud to have built a culture founded on an ethos of caring, and that sits at the heart of our Vida Values, driving the way we run our business, support our customers and other stakeholders on a daily basis.

We genuinely care about delivering the right outcomes for all our stakeholders who we consider through the cultural framework as our customers, colleagues, company and communities that we operate in.

By Joining Vida you will have a sense of belonging in what is a diverse and collaborative environment, where you will be empowered to take responsibility for driving delivery.

We embrace a diversity of backgrounds and experiences in our people, in the deeply held belief that better outcomes are achieved for customers when our colleagues are better placed to empathise with and understand their unique circumstances. From application to interview, we place inclusion at the heart of all we do.

Role Overview

Vida is seeking an experienced Head of Change Delivery to lead our change portfolio during a key period of transformation. This is a high-impact interim leadership role, responsible for ensuring strategic, regulatory, operational and technology change initiatives are effectively prioritised, governed and delivered across the business.

Reporting to the Director of Change & Business Resilience, you will lead the Project Management team, oversee the end-to-end delivery of a complex portfolio of change, and drive excellence in project management capability, governance and execution.

Key Responsibilities

• Lead the delivery of Vida's portfolio of strategic, regulatory and technology change initiatives.
• Define, maintain and drive the change roadmap, ensuring alignment with business priorities and operating plans.
• Oversee portfolio planning, prioritisation, governance, budgeting, forecasting and benefits realisation.
• Lead, coach and develop a high-performing team of Project Managers.
• Own and continuously improve Vida's change delivery methodology, embedding best practice and delivery excellence.
• Ensure projects are appropriately resourced, sequenced and governed to maximise successful outcomes.
• Build strong relationships with senior stakeholders across the business, influencing and collaborating at Executive and Board level.
• Chair and contribute to key governance forums, including portfolio steering committees and programme sponsor groups.
• Work closely with Change, IT, Data and business leaders to manage priorities, risks, dependencies and resource requirements.

Requirements

You are an accomplished change leader with significant experience delivering complex portfolios of business and technology change within fast-paced environments.

You'll Bring

• A proven track record of successfully delivering strategic, regulatory and technology change programmes across complex organisations.
• Strong leadership experience managing project management teams and driving high performance.
• Deep knowledge of project delivery methodologies, including Agile, Waterfall and Hybrid approaches.
• Advanced planning and portfolio management expertise, with strong MS Project skills and experience of tools such as Jira.
• Exceptional stakeholder management and influencing skills, with the confidence to engage and present at Executive and Board level.
• Strong commercial awareness, analytical capability and problem-solving skills.
• The ability to drive results in a dynamic environment with competing priorities and tight timescales.
• Experience within financial services, banking or mortgages would be advantageous.

Our Values

Our values are well established and recognised throughout our organisation. They provide a frame of reference for the behaviours expected from our colleagues every day.

About

We find ways to break old conventions, especially those which cause exclusion or customer harm. We look for these qualities when hiring new talent into the organisation, and they underpin our approach to personal development and performance management for all our people. At the heart of this is the fact we care about our Customers, Our Colleagues and our Communities. We are:

• Visionary - We innovate and break old habits, thinking big and pushing boundaries together as one team
• Inclusive - We value each other’s differences and work to see people for who they really are
• Dynamic - We are flexible and fast, cutting through complexity and never accepting second best
• Authentic - We are honest and genuine, what you see is what you get

Benefits

We offer a comprehensive benefits package to support our employees’ professional and personal needs. Further details can be provided upon application.