Internal Communications and People Experience Executive
Job Description Role purpose We are looking for a creative and highly organised Internal Communications and People Experience Executive to help bring our business, culture and colleague experience to life. This is a varied, hands-on role combining internal communications, editorial content, employee engagement and people experience.
You will create clear and engaging communications that help colleagues understand our strategy, connect with our culture and feel informed, recognised, and involved. The successful candidate will be a confident, people-focused communicator who builds strong relationships and acts as a visible ambassador for the team.
They will combine an engaging presence with excellent writing skills, translating complex information into clear, compelling communications. You may have a background in journalism, communications or editorial content. You will have at least two years’ experience in a relevant role and be comfortable managing multiple projects and working with stakeholders across the business.
Key responsibilities Internal communications Create high-quality content for internal channels, including news articles, emails, newsletters, presentations, video scripts and Viva Engage. Develop clear and engaging stories that connect colleagues with our strategy, performance, people and culture. Maintain the internal communications calendar, ensuring activity is coordinated, timely and relevant.
Support the logistics of Town Halls and colleague campaigns. Interview colleagues to uncover stories, achievements and examples of our values in action. Help measure the reach and effectiveness of communications, using insights to improve future activity. Maintain consistently high editorial standards across all communications.
People experience and engagement Support the development and delivery of initiatives that strengthen colleague engagement, recognition, culture and belonging. Help bring our Employee Value Proposition and cultural behaviours to life across the colleague journey. Coordinate recognition activity, including colleague stories, campaigns and regional celebrations.
Develop creative activations that encourage colleagues to participate in people programmes and business initiatives. Support key moments in the employee experience, from onboarding and career development to wellbeing and recognition. Work closely with People and Culture colleagues and other teams to deliver a consistent and connected colleague experience.
Gather colleague feedback and identify opportunities to improve communications and engagement. About you Essential experience At least two years’ experience in internal communications, journalism, editorial content, employee engagement or a related role. Professional editorial or writing experience, supported by strong examples of published or workplace content. Experience writing for different audiences, formats and channels.
Experience managing multiple deadlines and coordinating projects. Excellent written English, proofreading and editing skills. Skills and attributes A natural storyteller with strong editorial judgement and an eye for an engaging angle. Able to make complex information clear, concise and human. Curious and confident in asking questions and interviewing others. Creative, proactive and comfortable contributing new ideas.
Highly organised, with excellent attention to detail. Collaborative and able to build trusted working relationships. Comfortable working in a fast-moving, international organisation. Discreet and able to handle confidential or sensitive information appropriately. Confident using Microsoft 365; experience with Microsoft Teams, SharePoint and Viva Engage would be advantageous.
An interest in workplace culture, employee engagement and the evolving colleague experience. What success looks like Colleagues receive clear, relevant and engaging communications. Business priorities are translated into stories that people can understand and connect with. Communications and people initiatives feel coordinated and consistent. Participation in colleague campaigns, events and recognition activity grows.
Leaders and stakeholders see the team as a trusted, responsive and creative partner. Colleague feedback and channel insights are used to continually improve the experience. Reward & Benefits: What's in it for me? We want our people to feel recognised, supported and able to thrive both at work and beyond it.
We offer a competitive reward package designed to support your financial, physical and mental wellbeing, alongside opportunities to learn, develop and be recognised for the contribution you make. Benefits vary by role and location, and full details will be shared as part of the application process. Equal opportunities: Our commitment to inclusion Collinson Group is an equal opportunities employer.
We welcome applications from people of all backgrounds, identities and experiences, and believe that different perspectives make our business stronger. Collinson Group is powered by a culture of innovation, collaboration, and integrity. Our employee experience brings together everything that makes us unique: our strong values, our commitment to sustainability, our recognition programmes, and our inclusive culture.
Most importantly, it’s our people who make the difference. At Collinson Group, we’re curious, hardworking, humble, and focused on creating impact together, which is why we’re proud to be recognised as a top workplace. Better journeys start here — including your own.
Join a growing global business where you can solve meaningful challenges, collaborate with talented people around the world and help shape the future of travel, loyalty and customer experience. Bring your perspective, grow beyond your role and make an impact that reaches beyond profit. Your next journey could start here We are always interested in meeting talented people who share our ambition.
Join our talent community and tell us more about your experience, interests and aspirations. Our Talent Acquisition team will be in touch when an opportunity matches your skills. Join our talent community At Collinson Group, our culture is shaped by how we work as much as what we achieve. We are curious, ambitious and grounded, and we believe the strongest ideas are built together.
Our values — Do the Right Thing, Take Action, One Team and Act Smarter — guide the decisions we make, the way we treat one another and how we deliver for our clients, customers and partners. We want everyone to have the opportunity to do meaningful work and fulfil their potential.
Through learning and development, recognition, wellbeing, inclusion and our commitment to sustainability and community impact, we create an environment where people can grow, contribute and feel that they belong.
