IT Support Engineer plus DC exp
Role: Experienced IT Support Engineer plus DC exp
Location: Romsey, UK
Working Pattern: Onsite ( Mon-Fri 9 AM – 5 PM)
About the Role
We are looking for an experienced IT Support Engineer to provide hands-on support at a development and manufacturing site. This is a broad onsite role covering developers’ PCs, specialist lab and manufacturing equipment, Windows servers, virtualisation, server-room infrastructure and IT assets.
As a key onsite IT resource, you will investigate and resolve a wide range of technical issues, working independently while collaborating with remote IT teams and third-party vendors. Your work will help maintain a reliable and secure IT environment for the site’s development and manufacturing teams.
Skills & Experience
The successful candidate will be an experienced IT professional with a strong hands-on technical background and the ability to support a diverse engineering and manufacturing environment.
They should have
- Strong experience supporting Windows desktop and server environments.
- Good working knowledge of Windows 10, Windows 11 and Windows Server technologies.
- Strong hardware, software and operating system troubleshooting skills.
- Experience supporting server and network infrastructure.
- Good understanding of LAN, WAN, VLAN, switches, routers, SFPs and fibre/copper connectivity.
- Experience with Microsoft deployment and patching technologies such as SCCM, WDS, MDT and WSUS.
- Experience supporting Hyper-V virtualisation environments.
- Experience with IT asset and inventory management.
- Strong documentation and organisational skills.
- Excellent written and verbal communication skills.
- A strong customer-service mindset, with the ability to communicate effectively with both technical and non-technical users.
- Ability to work independently, prioritise effectively and take ownership of technical issues through to resolution.
- A proactive, self-motivated approach with a willingness to learn and develop.
