Office Manager

At Tech Mahindra we're looking for an Office Administrator with Facilities Management experience.

Scope of position

• Corporate Support Specialist is responsible for the management of services and processes that support the core business of the organization. Corporate Support Specialist ensures that best practices are followed for maximum efficiency and that the most suitable working environment is attained for its employees and their activities.

2. Key responsibilities

• Oversee all facilities related tasks incl. maintenance aspects
• Risk, Health & Safety Compliance
• Assist internal customers with general day to day operations / queries
• Timely business communication with internal & external stakeholders
• Maintain good working relationship with suppliers’ local vendors / landlord
• Manage Access control / ID card to ensure security aspect
• Ensure required documentation for internal / external audits
• Order / monitor all office supplies incl. pantry consumables
• Manage incoming & outgoing Mails or Couriers
• Maintain tracker of all reports like space occupancy, payments etc.
• Meeting room management & ensure business support
• Ensure invoices are tracked, processed till payment
• Handling Corporate level events along with other function
• Drive and follow office related policy developments
• Customer visit management.
• Front office – Handling Post (receiving, scanning, and forwarding to the concerned Associate)
• Managing Reception
• Vendor Management (Identifying & periodic performance evaluation)
• Minor Repair and Maintenance Management
• Building Management System (BMS)
• Managing Non-IT Inventory
• Management of all keys for the office (compartments for agents, office keys, etc.)
• Visitor and customer management.

3. Skills/qualifications required

• Experience of proven facilities management experience within a complex corporate office, high-profile client-facing environment.
• Qualifications: A recognized health and safety qualification, such as NEBOSH or IOSH certificates.
• Compliance Knowledge: In-depth understanding of current UK health and safety regulations, statutory building compliance, and operational risk tracking.
• Technical Skills: Proficiency using CAFM/FAMIS systems and managing financial spreadsheets
• Communication and influencing skills, in person and in writing
• Ability to learn & lead key projects
• Attention to detail but also the ability to see the implications for the bigger picture
• Commercial awareness & negotiation skills
• Customer service skills
• Organization, time management, prioritizing and the ability to handle a complex, varied workload.

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If you are interested, or know someone who may be a good fit for this opportunity, please feel free to reach out.