Pricing Delivery Manager

About The Role

The Pricing Delivery Manager is accountable for coordinating and overseeing the delivery of Quarterly Customer Pricing across all MO products to ensure that the needs of our customers are met through affordable, sustainable pricing across a wide range of vehicles, including cars, wheelchair accessible vehicles and powered wheelchairs and scooters. The role is also required to help meet the strategic goals and operational deliverables of the function and wider business. The role will also oversee an effective approach and framework for managing all BAU and Strategic programmes in conjunction with the Chief Asset Risk Officer, Leadership Teams and a variety of other key stakeholders

Working as part of the Asset Risk Leadership Team, you will report to the Head of Strategic Pricing with the following responsibilities.

• Support the setting & delivery of the Asset Risk strategy in alignment with the needs of the wider business strategy
• Accountable for the delivery of the quarterly price guide and pricing optimisation across the pricing triangle
• Own all the lease cost inputs into customer pricing, validating their accuracy and forecast and risks associated with them
• Working alongside the Pricing management team, ensure that you collaborate effectively with the Data Insight, product and modelling teams to support the future direction of Pricing within the Asset Risk roadmap
• Support the wider pricing activity around strategic pricing outlook, volume forecasting and system enhancements across all MO product lines (car, WAV etc)
• Operate an effective matrix 'way of working' with colleagues within your team and across Asset Risk and the wider business where necessary, relating to the planning, execution and delivery of Team, Asset Risk and wider business goals
• Manage Pricing Analysts, ensuring they have the support they need and ability to flourish through coaching and skills development plan
• Ensure that pricing adheres to MO and Asset Risk governance approac
• You will work with and support your fellow Leadership colleagues to develop strong colleague engagement and wellbeing through, for example, effective communication, development and training, recognition and inclusion.
• Develop collaborative and enduring relationships with the Asset Risk and wider business leadership team, relevant stakeholders, and be an advocate for Asset Risk and our ways of working
• Be an advocate for Asset Risk, and work with colleagues around the business to promote best practices and skills & knowledge sharing.
• You will proactively engage with relevant 3rd parties (industry bodies, commentators and experts) to advocate for MO interests and to ensure Asset Risk activities are appropriately aligned with external best practice.

About You

• Confident in ensuring data accuracy feeding models, insight and outputs
• Ability to explain technical concepts to non-technical stakeholders
• Can understand the business environment, market trends, and the financial impact of decisions to align models and impacts to the organisation's strategic goals
• Ability to build enduring relationships across the business and influence others

Minimum criteria

• Extensive experience of delivering data and insight activities across a group of multiple stakeholders
• Considerable experience of Pricing within a complex business environment
• Experience of delivering insight and solutions that have made tangible changes in a commercial environment

Who you’ll be working with

• The Asset Risk Leadership to coordinate and deliver on the Asset Risk strategic roadmap & people engagement through the development and embedding of successful ways of working
• The Asset Risk Operational Team in the delivery of your teams outputs
• The wider business (Finance, Treasury, Insurance, MR, RV and SMR etc) in the assessment of MOs lease pricing proposition

About The Company

Motability Operations is a unique organisation, virtually one of a kind.

We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 800,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included.

We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our Values Are At The Heart Of Everything We Do. They Represent Ambition, And We Look For Our People To Live And Breathe Them Every Day

• We find solutions
• We drive change
• We care

We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.

As a Motability Operations Team Member, You Can Expect

• An annual discretionary bonus
• 15% non-contributory pension (9% non-contributory pension during probation period)
• Life assurance at 4 times your basic salary to give you peace of mind that your loved ones will receive some financial help
• Employee Discount Scheme with a huge number of retailers and an app to save on the go
• Discounted Electric/Hybrid Car Salary Sacrifice Scheme
• Access to the Cycle to Work Scheme (we have showers, changing rooms and secure bike sheds on site)

As well as financial benefits, our staff's health and well-being are very important to us, so we also offer:

• 28 days annual leave with option to purchase and sell days
• Funded Private Medical Insurance cover
• Critical illness insurance
• Free access to healthcare apps, such as Peppy, Unmind, Aviva Digital GP
• Funded health screening for over 50s
• 1 day per year to volunteer – Staff can support a local charity or do a sponsored event whilst being paid for it
• Access to our fully accessible company allotment – Where we grow our own produce for local charitable organisations
• Access to Prayer room and quiet spaces whilst working in the office

We also understand that not everyone is the same so offer several voluntary benefits that you can select outside the core package, these include;

• Dental Insurance
• Health and cancer screenings for you and your partner
• Discounted gym memberships
• Charitable giving

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.

Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.