Programme Manager - TechFirst & MEGA Hubs

The Company

IN4 Group is a leading international professional technology training and skills provider, with operations across the United Kingdom and the Middle East. Delivered through a proven regional blueprint, the Group unlocks the potential of local talent to drive sustainable productivity and prosperity for industry, communities, and the local economy. Its mission is to ensure fair access to technology futures, underpinned by its DNA: to humanise technology, create a connection to place, and maintain a culture of belonging.

The Group comprises award-winning specialist training divisions with a portfolio of bespoke programmes, professional qualifications, and apprenticeships. It holds approved training provider status with Microsoft, Amazon Web Services, and Google, is ISO 9001 accredited, and is rated ‘Good’ by Ofsted.

To date, IN4 has worked with over 500 employers, engaged more than 2,000 schools and colleges, and upskilled over 6,000 people into tech jobs - 59% of whom are women and 37% from underrepresented groups. In the past three years alone, the Group has generated over £66.3m in social impact over the past three years, including £22.3m in 2025/26 - a return of £8.07 for every £1 invested. This pedigree has enabled the Group to hold prestigious preferred provider status with regional and national government.

IN4 Group is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and expect all staff and volunteers to share this commitment; successful candidates will be subject to appropriate background checks and vetting procedures.

The role

This is a practical, delivery-focused role. The Programme Manager will maintain a clear operational grip across the full programme cycle, from school recruitment and onboarding through to delivery, quality assurance, reporting, evaluation and follow-up. They will work closely with programme co-ordinators, delivery colleagues, industry partners and regional leads to provide schools with a consistent, responsive and high-quality experience.

Key Responsibilities

Schools Partnerships and Account Management

• Build and maintain trusted relationships with school and college leaders, careers leads, teachers, curriculum staff and operational contacts.
• Develop and manage a structured school engagement pipeline, identifying priority schools and areas where programme reach needs to increase.
• Lead school onboarding, confirming eligibility, learner groups, dates, venues, access and safeguarding requirements, and key contacts.
• Hold regular partnership conversations to understand need, secure participation, resolve barriers and identify opportunities for deeper engagement.
• Gather feedback from schools and use it to improve communications, programme design, scheduling and the overall partner experience.

Day-to-Day Programme Operations

• Translate programme plans, funding requirements and delivery targets into clear operational schedules and a live delivery calendar.
• Coordinate delivery arrangements, including dates, rooms, equipment, learner information, consent, accessibility, travel and onsite contacts.
• Run regular operational check-ins with programme co-ordinators and delivery colleagues, confirming priorities, dependencies, actions and deadlines.
• Ensure facilitators and partners receive accurate briefs, registers, resources and logistical information in advance of delivery.
• Monitor attendance, cancellations, rescheduling, resource gaps and delivery changes, taking action early to protect outputs and the school experience.
• Provide hands-on support during busy delivery periods and attend school or regional activity where operational oversight is required.

Delivery Quality, Safeguarding and Compliance

• Ensure all activity is delivered safely, inclusively and in line with safeguarding, data protection, health and safety, quality assurance and company requirements.
• Complete or coordinate delivery observations, spot checks and post-activity reviews, recording actions and monitoring them through to completion.
• Escalate safeguarding concerns, complaints, incidents, data issues and material delivery risks immediately through the appropriate route.
• Ensure learner data, registers, consent information, feedback and programme evidence are collected, stored and processed accurately.
• Identify recurring operational issues and implement practical improvements across planning, communications, resources and delivery processes.

Performance, Data and Reporting

• Monitor delivery against agreed KPIs, milestones, school engagement targets, participation profiles, geographic reach and quality measures.
• Produce clear weekly and monthly updates covering delivery completed, upcoming activity, school pipeline, performance, risks, actions and decisions required.
• Coordinate the collection of feedback, case studies, quotes and evidence that demonstrate learner, school and partner impact.
• Investigate gaps or underperformance, agree recovery actions with relevant colleagues and monitor progress until delivery is back on track.
• Support funder, contract and internal reporting by providing accurate operational information and evidence by the required deadlines.

Required

Essential

• Experience managing the operational delivery of education, skills, youth, outreach or community programmes.
• Demonstrable experience building effective working relationships with schools, colleges or other education settings.
• Experience working at school level, with the ability to deliver confidently and effectively in classroom settings.
• Experience working at school level, with the ability to deliver confidently and effectively in classroom settings.
• Strong programme administration and coordination skills, with the ability to manage multiple schedules, stakeholders and deadlines.
• Experience using trackers, dashboards or management systems to maintain accurate data and monitor delivery performance.
• Knowledge of safeguarding, data protection, inclusion and safe working practices when supporting children and young people.
• Excellent written and verbal communication, including the ability to communicate confidently with school leaders, teachers, delivery staff and external partners.
• Ability to travel regularly to schools, delivery venues and partner meetings.

Desirable

• Experience working with multi-academy trusts, Careers Hubs, local authorities, employers or regional education partnerships.
• Experience working in schools and the ability to deliver confidently and effectively in classroom settings.
• Knowledge of careers education, STEM enrichment, digital skills, technology education or employer engagement in schools.
• Understanding of Gatsby Benchmarks, CEIAG, academic-year planning and barriers to school participation.
• Knowledge of TechFirst, CyberFirst, MEGA Hubs or related technology and social mobility programmes.