Salesforce Tech PM

Responsibilities

• Manage client stakeholder relationships and provide proactive leadership to cross‑functional teams.
• Lead, mentor, and coordinate multi‑vendor, multi‑geography development teams to deliver scalable Salesforce solutions.
• Conduct capacity and project planning, identify risks and interdependencies, and provide technical support as needed.
• Own mapping, migration design, Salesforce data loads, and validation activities while gathering requirements.
• Drive the discovery and design phases, ensuring implementation aligns with business requirements and timelines.
• Create and maintain RAID logs, RACI matrices, and comprehensive project plans.
• Review and guide design and infrastructure blueprints, proactively communicating potential risks.
• Oversee technical activities including system troubleshooting, environment configuration, data management, and integrations.
• Provide technical leadership throughout the SDLC, from requirements gathering to deployment and support.
• Plan end‑to‑end technical scope, sprint planning, and delivery schedules for the engagement.

Qualifications

• 5+ years of experience managing complex IT and Salesforce projects.
• Proven expertise in Salesforce architecture, data migration, and integration.
• Project Management Professional (PMP) or equivalent certification.
• Strong stakeholder management and communication skills.
• Experience working with multi‑vendor and geographically dispersed teams.
• Deep understanding of technical architecture, infrastructure design, and SDLC best practices.
• Hands‑on experience with Agile/Scrum methodologies and sprint planning.
• Demonstrated ability to create and manage RAID logs and RACI matrices.
• Excellent problem‑solving skills with a focus on delivering high‑quality solutions.
• Ability to mentor and develop team members in technical and project disciplines.