Senior Account Manager

About us

Newly Weds® Foods is a leading, privately owned global food ingredients business and has been innovating since 1932. The European division is a market leader in the manufacture of coatings, seasonings and functional ingredient systems.

Today, Newly Weds® Foods is a world leader in food ingredient technology. A network of R&D, manufacturing and service facilities around the globe allows us to serve our customers’ needs in more than 68 countries. But despite our size and scope, we’ve continued to be an independent, family-owned business answerable only to the demands of our customers. That’s why we continue to invest in infrastructure, human resources and capacity to keep pace with our customers’ needs and expectations.

The Role

We are looking for a driven and commercially astute Senior Account Manager to join our team. In this role, you will be responsible for developing and maintaining strong relationships with designated customer accounts, delivering sustainable and profitable growth in line with business objectives.

Acting as the key point of contact for your accounts, you will lead all commercial interactions while coordinating innovation, culinary, R&D and marketing activities. You will identify growth opportunities, manage customer expectations, and collaborate with internal teams to deliver exceptional service and commercial success.

This is an exciting opportunity for an ambitious individual who thrives in a fast-paced food manufacturing environment and enjoys building long-term customer partnerships.

Key Responsibilities

You will be responsible for maintaining and developing close working relationships with designated customers to deliver profitable and sustainable sales growth in line with the company’s objectives. You will be responsible for all commercial interaction and for coordinating the R&D, Innovation and Culinary and Marketing agenda with these customers. You will be responsible for identifying opportunities and managing internal resources as well as the customers’ expectations.

Commercial Account Management

• Manage all commercial aspects of designated customer accounts.
• Prepare budgets, develop commercial proposals, and manage day-to-day pricing activities for new and existing products.
• Negotiate pricing and contract renewals to protect and enhance account profitability.
• Retain and grow existing business while actively identifying new sales opportunities.
• Build strong, trusted relationships with key customer stakeholders.

Innovation & Business Development

• Work closely with internal and external NPD teams to drive innovation and product development projects.
• Coordinate R&D, Culinary and Innovation activities to support customer growth plans.
• Identify opportunities where resources can be effectively utilised to maximise business growth.
• Partner with the Senior Account Controller to develop and implement growth strategies across your customer portfolio.

Customer & Cross-Functional Collaboration

• Liaise regularly with Customer Services to ensure excellent customer support and service levels.
• Represent the business professionally with customers and internal stakeholders at all levels.
• Coordinate communication and activity across Purchasing, Supply Chain, Quality, Regulatory and Technical functions.
• Develop a strong understanding of food coatings, seasonings, market trends and the competitive landscape.

Person specific

We are looking for someone who combines strong commercial awareness with excellent relationship-building skills.

Essential

• Degree qualified (or equivalent) in a Science discipline, ideally Food Science or a related subject.
• Minimum 5 years' experience in Senior Account Management.
• Experience of NPD processes and product development within a food manufacturing environment.
• Strong communication, negotiation and influencing skills.
• Excellent problem-solving and organisational abilities.
• Ability to prioritise workloads and manage multiple projects effectively.
• Self-motivated with a proactive and results-driven approach.
• Full willingness to travel regularly, including occasional international travel and overnight stays.

Desirable

• Knowledge of food ingredients, coatings or seasonings markets.
• International business or cultural exposure within the food industry.
• Experience working with major food manufacturers or retail customers.

What you'll bring

• Energy, passion and initiative.
• A collaborative and team-oriented mindset.
• Integrity, accountability and professionalism.
• Adaptability and resilience in a fast-moving environment.
• A positive, can-do attitude.
• Commercial acumen and customer focus.