Site Service Supervisor

Our Engineering team at Rubix UKII plays a vital role in solving complex challenges and delivering practical, innovative solutions that keep our customers moving. We bring together talented engineers from a wide range of backgrounds, experiences, and disciplines — all united by a shared commitment to quality, safety, and continuous improvement. Whether working onsite or in our specialist facilities, we foster a collaborative, inclusive environment where every voice is valued, and diverse thinking drives better outcomes. By combining technical expertise with a deep understanding of our customers' needs, we engineer solutions that make a real difference to our clients.

Key Responsibilities

• Lead, supervise and support site service engineers and contractors working at customer facilities.
• Ensure full compliance with RUBIX UK & Ireland HSEQ policies, procedures and safe systems of work.
• Conduct site risk assessments and toolbox talks, ensuring appropriate safety measures are in place before work begins.
• Plan, coordinate and allocate labour, equipment and other resources to meet customer requirements and project deadlines.
• Liaise directly with customers to agree work scopes, communicate progress and resolve site-related issues.
• Ensure permits, risk assessments, service reports, completion certificates and other site documentation are completed accurately and submitted on time.
• Monitor team performance, productivity and adherence to engineering specifications and quality standards.
• Support quotations, job costing, budgeting and resource planning to help ensure profitable service delivery.
• Identify opportunities to improve service performance, strengthen customer relationships and develop additional business.
• Coach, mentor and develop engineering colleagues, supporting their technical capability and professional growth.
• Participate in site audits, safety observations and continuous improvement initiatives.
• Participate in the on-call rota and undertake shift working and overtime when required to maintain customer service levels.
• Support the repair, overhaul and refurbishment of industrial process motors and associated equipment, both on-site and in the workshop.

Key Skills / Qualifications

• Proven experience supervising or coordinating engineering service teams within an industrial environment.
• Strong technical understanding of rotating equipment, including pumps, motors, gearboxes and associated systems.
• Experience managing site-based engineering activities, contractors and customer relationships.
• Relevant engineering qualification, such as an apprenticeship, HNC, HND or equivalent practical experience.
• IOSH Managing Safely or NEBOSH qualification.
• Supervisory or leadership qualification, or demonstrable experience leading engineering teams.
• Good understanding of health, safety, environmental and quality requirements, including permit-to-work systems.
• Strong planning, organisational and project coordination skills.
• Excellent verbal and written communication skills, with the ability to engage effectively with customers, engineers and management.
• Ability to manage changing priorities, respond to breakdowns and coordinate emergency call-outs.
• Self-motivated, adaptable and capable of working independently across multiple customer locations.
• Good IT skills, including the use of tablets and digital reporting systems.
• A full UK driving licence.
• Flexibility to participate in on-call arrangements, shift working and overtime as required.