Solutions Engineer, Leeds or Manchester

The Solutions Engineer designs, builds, integrates and maintains technology solutions using the firm's strategic enterprise platforms, including but not limited to Intapp, ServiceNow, Microsoft Power Platform and AI platforms such as Microsoft Copilot Studio. The role translates business and user needs into secure, maintainable and supportable solutions that improve processes, enable automation and deliver measurable value.

Working within the Software Engineering Team, the role combines solution design with hands-on platform configuration, workflow automation, application development, integration and the controlled use of AI capabilities. The Solutions Engineer works closely with business stakeholders, Product Owners, Architecture, Cyber Security, Infrastructure, platform owners and service teams throughout the solution lifecycle, from discovery and design through deployment, support and continuous improvement.

What You'll Do

• Analyse business needs and processes, translating them into practical, outcome-focused solution designs and delivery options.
• Design, build, configure and maintain solutions across strategic platforms including Intapp, ServiceNow, Microsoft Power Platform and Copilot Studio.
• Develop workflows, applications, automations, AI agents and integrations using the most appropriate mix of configuration, low-code and custom development.
• Deliver secure, scalable, maintainable and supportable solutions aligned with enterprise architecture, governance requirements and approved platform standards.
• Apply effective lifecycle management, including documentation, source control, testing, release and deployment practices.
• Monitor, support and troubleshoot solutions, resolving issues across platforms, integrations, data and dependent services while driving continuous improvement.
• Communicate solution options, trade-offs, risks and progress clearly, contribute to team standards and reusable components, and use AI responsibly with appropriate human oversight.

Who We're Looking For

• Experience designing and delivering solutions using enterprise application, workflow, automation, low-code or AI platforms.
• Ability to understand business processes and translate requirements into effective technical solutions, choosing appropriately between configuration, low-code, extensions or custom code.
• Knowledge of workflow design, data modelling, integrations, APIs, identity and access management, alongside security, privacy, accessibility and information governance requirements.
• Experience applying structured testing, release and application lifecycle management practices, diagnosing issues and producing clear technical and support documentation.
• Strong communication and collaboration skills, including explaining technical decisions, managing competing priorities, learning new technologies, and using AI responsibly with appropriate validation and oversight.

Why Choose Us?

Addleshaw Goddard is a place where you are not just valued but encouraged to reach your full potential. Our culture promotes improvement, growth, and collaboration, making us the natural choice for top-tier clients. We celebrate diversity and are committed to creating an inclusive environment for all our employees.

Interested? If this role sounds like your next career step, we'd love to hear from you. Click the Apply button to view the full role profile on our website and start your application!