System IMS Implementation Project Lead (internal only)

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust and Shropshire Community Health NHS Trust. If you are not currently working within either of these Trusts, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

Job Overview

The System IMS Implementation Co-ordinator is responsible for planning, coordinating and delivering defined Inventory Management System (IMS) implementations across the Shropshire healthcare system, from initiation through go-live, hypercare and post-implementation review

The postholder will manage allocated implementation workstreams, ensuring that project milestones, data quality, stock preparation, system configuration, training, operational readiness and benefits measures are delivered to agreed standards and timescales.

Working with a high degree of autonomy within agreed project objectives, policies and implementation standards, the postholder will provide specialist operational advice, analyse and resolve implementation issues, supervise implementation support staff and escalate significant risks or decisions outside agreed authority.

Main duties of the job

• Lead defined IMS implementation projects or workstreams from initiation to post-implementation review, taking responsibility for delivery against agreed scope, quality, timescales and benefit measures.
• Develop, maintain and monitor detailed implementation plans for multiple wards or departments, coordinating interdependent activities including engagement, stock audits, data preparation, equipment deployment, user access, communications, training, testing and go-live support.
• Act as the principal operational contact for allocated implementations and provide authoritative advice on the standard IMS implementation process.
• Organise and facilitate multidisciplinary planning and progress meetings, producing agendas, actions, decisions and clear follow-up arrangements.

Working for your organisation

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.