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Account Manager

Licensed sponsor Coventry Full-time Posted 1 month ago

Zenzero is one of the UK's fastest-growing technology companies and a top-tier Microsoft Solutions Partner, helping mid-market organisations transform through Managed IT, Cyber Security, Cloud, AI, and Business Applications solutions. As a Deloitte Best Managed Company, Sunday Times Hundred business, and certified B Corp, we're combining rapid growth with a people-first culture.

The Role

We're looking for an ambitious Account Manager to grow and develop relationships across our existing customer base. You'll act as a trusted advisor, helping clients maximise the value of their technology investments while identifying opportunities to expand Zenzero's services and solutions.

Responsibilities

  • Manage and grow a portfolio of existing customer accounts.
  • Identify and develop new business opportunities within your customer base.
  • Prepare and present proposals, solutions, and account plans.
  • Build strong relationships with key stakeholders and decision-makers.
  • Maintain accurate CRM records, forecasts, and pipeline management.
  • Work closely with technical and delivery teams to ensure excellent customer outcomes.
  • Achieve and exceed revenue and growth targets.

Requirements

  • Proven experience in Account Management, Customer Success, or B2B Sales.
  • Experience within IT, Managed Services, Cloud, or Technology is desirable.
  • Strong commercial awareness and relationship-building skills.
  • Confident presenting solutions and engaging with senior stakeholders.
  • Highly organised, self-motivated, and target-driven.
  • Comfortable using CRM systems and Microsoft Office.

Benefits

  • Private Medical Insurance
  • Generous holiday allowance plus your birthday off
  • Flexible and hybrid working
  • Enhanced pension contributions
  • Regular company social events

Why Join Zenzero?

  • Join one of the UK's fastest-growing technology businesses.
  • Clear career progression and development opportunities.
  • Work with industry-leading Microsoft solutions and services.
  • Supportive, collaborative, and high-performing culture.

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