Assistant Director of Operations - SW Wales
Shape outstanding social care across South-West Wales.
At Cartrefi, we are dedicated to supporting those with learning disabilities and autism and older people to live fulfilled and enriched lives in the community.
We’re looking for a strategic, experienced Assistant Director of Operations to lead our teams in South-West Wales and act as the Responsible Individual for the region.
Covering 27 services and supporting 111 people across Swansea, Carmarthenshire and Pembrokeshire, you will lead high-quality, person-centred services and act as the Responsible Individual, ensuring full compliance with the appropriate regulations.
You can find out more about Cartrefi and this opportunity in the attached recruitment pack.
Role: Assistant Director of Operations – South-West Wales
Location: Based in one of our offices in Swansea, Carmarthen or Haverfordwest with frequent travel across the region as well as our other offices across Wales when required.
Hours: 37 hours a week
Salary: Up to £72,411 per annum, depending on experience
Contract: Permanent
What you’ll do
You will turn strategy into action, lead operational teams and create a culture where people have genuine voice, choice and control. Your leadership will champion safeguarding, positive risk-taking, inclusion, well-being and excellent outcomes.
Working with senior leaders, managers and external partners, you will strengthen regional performance, build trusted relationships and ensure effective workforce, quality, health and safety, and financial management.
This is an influential opportunity for a values-led senior social care leader who can combine strategic thinking, regulatory expertise and compassionate leadership to make a lasting difference.
Please see the attached job description for more information on the duties of this role
What we’re looking for
- QCF Level 5 or equivalent, in line with the Social Care Wales registration requirements for managers
- Significant management experience at a senior management level in the social care sector
- Ability to work collaboratively with internal business partners to achieve strategic and operational objectives
- Ability to travel flexibly to sites across Wales which may on occasion necessitate an overnight stay
Other requirements
- Full valid driving licence and access to a vehicle – due to the travel involved in this role, the use of a car with appropriate business insurance will be required.
Our Benefits
- Training and development opportunities
- 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
- Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
- Company pension
- Cycle to work scheme
- Benefits and discount platform
- Hybrid working arrangements
- Eligibility to apply for Blue Light discount card
About Us
Our mission is to build a better future by focusing on people with learning disabilities and their families. We’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here
Application process
Closing Date: Sunday 15 November 2026
Proposed Selection Dates
- The main panel interviews will take place on Monday 23 November at our Ty Myrddin office in Carmarthen.
- Successful candidates will be invited back to meet our colleagues and the people we support on Thursday 3 December at a venue to be confirmed.
- Please note we reserve the right to close this advert early so we would encourage you to apply early for this position.
