Care Manager
Licensed sponsor Ballymena Full-time Posted 32 months ago
Responsibilities
- Monitoring and mentoring of new staff
- Referral Management
- Client care plan development
- Complaint Management
- Monitoring of client satisfaction
- Rota allocation and management of guaranteed hour contracts
- Accurate documentation and reporting of complaints/incidents
- Updating of Management information system
Essential Requirements
- Highly motivated manager with a minimum of 3 years leading a team of care staff
- Be proactive with excellent communication, negotiation, problem solving and decision-making skills
- Proven planning and organisational skills
- Flexibility to assist outside of office hours (evenings/weekends on rota basis)
We reserve the right to enhance the criteria at shortlisting stage
Ann’s Home Care are an Equal Opportunities Employer
