Operations Manager

Ideal start date - 01/2027

Contract type - Permanent

Renumeration - £45,000-£50,000 based on experience + 10% bonus

Summary

One Circle is one of the UKs largest festival and event bar operators, working across 40+ festivals and outdoor events. The bar operations manager will be responsible for a ‘portfolio’ of events across the year, working with the key departments (stock, staffing, production and logistics, epos, commercial) to plan their events. They will then oversee the smooth and efficient running of these bar operations, leading on all aspects of onsite execution, from build to live day. 

Planning

Overseeing the Operational planning of each event

• Plan and analyse the historical and current data to determine the resource and staffing levels to successfully deliver a smooth operation that captures as much revenue as possible
• Management of variable costs to ensure budgets are achieved and controlled
• Lead on all tactical operational decision regarding each event, to ensure all perspectives/outcomes are considered and planned for
• Working collaboratively with the relevant internal departments, clients, partners and suppliers to ensure all aspects are ready for the onsite activity

Delivery

Full end-to-end project management of the event delivery.

• Directly responsible for the execution of the bar operations, ensuring structure and oversight is in place at all times. 
• Responsible for all onsite bar-related personnel (including area managers, bar managers, crew and logistics, bar staff, bar contractors) to ensure a clear structure of roles and responsibilities
• Strong and proactive commercial thinking to strategically and reactively drive both revenue and cost efficiency whilst onsite
• Management of variable costs to ensure potential overspends are controlled (e.g. shrinkage, staffing levels, infrastructure, cogs)
• Stakeholder contact lead (suppliers, staffing agencies, local council and H&S, event promoter, event production agency, event contractors such as power and wifi) to ensure all communications are filtered through a single point of contact
• Implementation of licensing and H&S to ensure One Circle is upholding the standards set by both law and internal safety management systems.
• Completion of all One Circle reporting, debrief and due diligence processes within the allocated time frame

Ideal experience 

• Experienced in managing in a fast-paced hospitality or events setting
• An understanding of the demands of both the festival and hospitality industry (seasonally fluctuating busy periods)
• An understanding of the importance of valuing and motivating a team.
• Client relationship and management experience

Ideal qualifications

• Full driver’s licence
• Personal licence holder
• First Aid 
• Food Safety Level 3