Operations Manager

BSS, part of Travis Perkins plc, is looking for a proactive, experienced Operations Manager to join our National Distribution Centre team at Magna Park, Lutterworth.

Reporting to the General Manager, you will lead and coordinate daily warehouse operations across the afternoon and evening shift, providing direct leadership to a team of 30–50 operational colleagues. You will ensure the shift runs safely, efficiently and within operational budget while delivering agreed service level agreements and site KPIs.

Working Pattern & Location

• Location: Fully on-site at BSS National Distribution Centre, Magna Park, Lutterworth.
• Working Pattern: Full-time, Monday to Friday, 14:00 – 22:00 Shift pattern
• Contract Length: 5-month Fixed-Term Contract

The Opportunity

As Operations Manager, you will take ownership of the shift's operational success, fostering an environment of safety, open communication and continuous improvement.

What You'll Be Doing

• Operations & Resource Planning: Managing daily warehouse operations, conducting effective resource planning and arranging agency cover to achieve agreed service standards and KPIs without unnecessary cost or wastage.
• Safety & Compliance: Maintaining a safe working environment, upholding company policies, HSE regulations and legislative standards.
• People Leadership & Development: Leading, inducting, training and motivating a team of 30–50 colleagues, managing performance, attendance and development in line with company policies.
• Continuous Improvement: Driving operational improvements, proposing and justifying opportunities to the General Manager and embedding LEAN best practice.
• Cost & Budget Control: Overseeing the day-to-day expenditure and productivity that you and your department influence against site cost codes.
• Customer Communication: Ensuring prompt, effective communication with internal supply chain partners and external customers to resolve queries quickly.
• Site Security & Facilities: Supporting planned preventive maintenance (PPM), reactive call-outs, site security, and operational coverage for the General Manager as needed.

Essential

About You

• Proven people management and leadership experience, leading operational teams of 20–50 colleagues.
• Practical knowledge of warehouse operations and Health & Safety regulations.
• Strong time-management skills with the ability to prioritise and deliver accurate results at pace.
• IT literate with good proficiency in Google Applications and Microsoft Office.
• Full UK car driving licence and willingness to travel.

We'd Particularly Like to See

• Leadership experience within a warehousing, logistics, or specialist distribution environment.
• IOSH Managing Safely qualification.
• Lean Six Sigma (Yellow Belt) or knowledge of LEAN / continuous improvement principles.
• Management qualification at Level 3 or above (or equivalent).
• Forklift truck licences (e.g. Counterbalance, Reach, VNA, or LLOP).

Ready to Lead at Magna Park?

If you are an experienced warehouse operations leader ready to step in and make an immediate impact at our flagship distribution centre, submit your application today!