Senior Pharmacy Assistant - Homecare and Digital
Job summary
The postholder will support the Homecare/ High-Cost Drugs team and the Pharmacy Digital service in all aspects of administration; from order creation through to checking documentation is ready for invoice payment and EPMA/Digital queries.Additionally, the post holder will receive training in stock management and good housekeeping duties and will then have the opportunity to progress their training to support dispensing and distribution of medicines.To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate QEHKL Trust Values.
Main duties of the job
Create purchase orders against validated homecare prescriptions in a timely manner for submission to the relevant Homecare provider in accordance with agreed contracts and Service Level Agreements.Complete and manages prescription receipt checklists.Process homecare invoices in a prompt manner to ensure payment by the commissioners.Maintain and update accurate homecare records.Once relevant training has been completed, investigate and resolve queries on homecare invoices.Once relevant training has been completed, reconcile the homecare provider's monthly invoice statement against our records to ensure there are no outstanding invoices.Be a point of contact for EPMA/Digital queries.Ensuring the Electronic Prescribing and Medicines Administration (EPMA) system is kept up to date and accurate, this will include the creation and suspension of user accounts, change passwords and ensuring the correct drugs are set up on the system.Advising on EPMA protocols and helping to build them alongside the digital technician.Collate and send reports to stakeholders outside of the department.
About us
There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital due to open in 2031/32 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond. At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Job responsibilities
Please refer to the attached job description for a detailed job description and main responsibilities.
Person Specification
Qualifications/training and professional development
Essential
GCSEs or equivalent at Grade C/4 or above to include English and Mathematics NVQ Level 2 in Pharmacy Services (or equivalent) or willing to work towards
Experience · Essential
Experience of working within a team
Desirable
Experience of working in a pharmacy Experience of working in a patient facing role Experience of working in a busy environment Skills, abilities and knowledge
Essential
Articulate and numerate with excellent written and oral communication skills Able to record information and work accurately
Desirable
Able to work as part of a multidisciplinary team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
